Civilian Crash Investigator

About the Town of Mooresville

As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.

Work alongside a team committed to innovation and collaboration, creating positive change for the community!

We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:

• 5% Town contribution to your 401(k), no employee match required
• Choice of three medical plans, including an HSA plan with Town contributions
• Town-paid life insurance at 1.5× annual salary
• Fully paid short- and long-term disability coverage(up to $8,000 per month)
• Wellness Incentive Program, with Adiscount of $240 annually on medical premium for participation
• Employee Assistance Program (EAP) offering
  24/7 mental health and work-life support
• Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
• Vacation Leave:
  Starting 2026, new hires receive 14 vacation days upfront!
• Holidays:
  
  Employees accrue 13-14 paid holidays per year
• Floating Holiday and Wellness Day:
  
  New hires receive one Floating Holiday and one Wellness Day up front each year
• Bereavement Leave:
  
  Up to five days per occurrence for deaths within the employee’s immediate family
• On-site clinic for eligible employees and dependents coming in 2026!
• Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!

The Town of Mooresville is seeking a Traffic Crash Investigator to perform a variety of public safety and administrative duties related to the investigation of minor motor vehicle collisions. This position focuses on responding to crash scenes, completing North Carolina DMV-349 crash reports, managing traffic flow, and supporting Police Department operations.

The Traffic Crash Investigator works in outdoor environments and around active traffic, requiring sound judgment, attention to safety, and adherence to departmental procedures. This role provides an important service by ensuring accurate crash documentation, efficient scene management, and timely assistance to motorists, while supporting sworn officers and emergency responders.

• Investigate minor traffic collisions and complete State of North Carolina DMV-349 crash reports.
• Respond to dispatched assignments and provide traffic control and crowd management at accident scenes, road closures, and other hazardous conditions.
• Initiate appropriate assistance at crash scenes, including requesting wreckers, ambulances, fire personnel, and law enforcement.
• Assist disabled motorists and coordinate the removal of abandoned or obstructing vehicles.
• Report crimes in progress to the communications center without becoming personally involved.
• Deploy and retrieve traffic cones, barricades, and other equipment to control traffic and crowds.
• Enter and retrieve data using computer systems to check license plate and driver’s license information.
• Maintain assigned vehicles, equipment, and supplies to ensure readiness and proper working order.
• Provide administrative and operational support to the Police Department.
• Testify in court as required.

• High school diploma or GED and three years of security or law enforcement experience; or an equivalent combination of education and experience.

• Must be at least 18 years old and a United States citizen.
• Eligible for Department of Criminal Investigations (DCI) certification.
• Possession of a valid North Carolina driver’s license.