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Credit Union Operations Specialist

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: SC National Guard FCU
Full Time position
Listed on 2026-02-06
Job specializations:
  • Finance & Banking
    Banking Operations, Risk Manager/Analyst, Financial Consultant, Banking & Finance
Job Description & How to Apply Below
Location: Columbia

Job Description

Job Description

REPORTS TO: Chief Operating Officer (COO)

PRIMARY AREAS OF FOCUS: Credit Union Operations

RESPONSIBILITIES:

  • Process ATM/debit card applications and Visa credit card applications.
  • Review and maintain daily, monthly, and quarterly ATM/debit card reports.
  • Process ATM/debit card dispute forms within compliant timeline.
  • Perform card research, adjustments, and charge-offs.
  • Perform setup and maintenance for ACH originations.
  • Respond to subpoenas and levies.
  • Perform account research.
  • Research and investigate account and check fraud.
  • Perform daily functions pertaining to Fed Line.
  • Process email requests daily.
  • Process members’ telephone and online transaction and research requests daily.
  • Participates in training and continuing education to maintain proficiency with laws and regulations affecting financial institutions.
  • Communicate with COO concerning daily operations to ensure compliance with Credit Union policy and procedures.
  • Perform duties in a backup capacity:
    Process daily ACH Unposted Listing report and daily Unposted Share Draft report.
  • Perform duties in a backup capacity:
    Teller and MSR tasks.
  • Perform other duties as requested by Management.
  • EDUCATION AND TRAINING:

    • Three to five years in the Credit Union industry OR any combination of education, training, and experience that will provide the required knowledge, skills, and abilities.

    EMPLOYMENT STANDARDS
    :

    • Maintain an effective team-oriented working relationship with all departments and Credit Union personnel.
    • Must possess the ability to take initiative and demonstrate dedication and conscientiousness toward responsibilities.
    • Maintains a positive attitude and flexibility toward new assignments.
    • Must be able to respond well and work well under pressure.

    REQUISITE EXPERIENCE, COMPETENCIES, AND

    SKILLS:

    • Ability to define problems and propose solutions.
    • Strong attention to detail and strong organizational/time-management skills.
    • Ability to effectively complete multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established time frames.
    • Ability to work independently and/or in teams under limited supervision.
    • Ability to establish and maintain effective work relationships both internally and externally.
    • Strong interpersonal skills evidenced in both verbal and written communications as well as excellent listening skills.
    • Business writing skills and experience.
    • Fundamental knowledge of general credit union principles, philosophies, and operations.
    • Experienced PC user with skill in the use of Windows, Word, Excel, and/or other computerized tools that may be utilized on a regular basis.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Work Location:

    In person

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