Product Manager; Emergency Response Drones

Our client is looking for a Product Manager with a unique blend of technical knowledge, operational expertise, and product development experience, ideally with a background in robotics or public safety. The successful candidate will own the product roadmap, drive cross-functional collaboration, and set clear metrics to measure and achieve product success.

• Product Strategy & Roadmap
  :
  • Develop and execute a roadmap aligned with their mission and the needs of the public safety sector.
  • Translate high-level goals into quarterly Objectives and Key Results (OKRs).
• Cross-Functional Collaboration
  :
  • Lead collaboration between engineering, operations, and customer support to bring products from concept to reality.
  • Define milestones, establish timelines, and ensure team alignment on deliverables.
• Customer-Centric Development
  :
  • Engage with public safety professionals to understand pain points and translate insights into product requirements.
  • Prioritize requirements that add significant customer value.
• Metrics-Driven Management
  :
  • Define and track key metrics to manage product success, including:
    • Adoption Rates and User Engagement
      :
      Track metrics like Monthly Flights.
    • Reliability & Performance
      :
      Monitor uptime and Mean Time to Resolution (MTTR).
    • Customer Satisfaction
      :
      Measure user experience through Net Promoter Score (NPS) or Customer Satisfaction (CSAT).
• Operational Excellence
  :
  • Streamline product development and improve release efficiency.
  • Track metrics such as Time-to-Market (TTM) and Cycle Time to identify bottlenecks.
• Technical Collaboration
  :
  • Use your engineering background to communicate effectively with technical teams, resolving challenges and ensuring technical feasibility.

• Education & Experience
  :
  • Bachelor’s or Master’s degree in Engineering, Robotics, Computer Science, or related field.
  • 5+ years in product management, preferably in robotics, public safety, or a tech-driven field.
• Data Proficiency and Analytical Skills
  :
  • Ability to define and analyze OKRs and KPIs, including user engagement, uptime, and customer satisfaction.
• Operational Mindset
  :
  • Proven track record of operational success, optimizing processes for improved product delivery.
• Technical Proficiency
  :
  • Strong foundation in engineering principles to work with development teams on complex solutions.
• Customer-Centric Approach
  :
  • Passion for gathering customer feedback and integrating needs into product development.
• Communication and Leadership Skills
  :
  • Excellent written and verbal skills for coordination across teams and clear representation of the product’s vision.

• Prior experience with public safety or emergency response products.
• Familiarity with regulatory and safety standards in robotics or public safety.