Technologies Platform Mgr

Technologies Platform Mgr

Department: SAAS Carolina Experience

Part/Full Time: Full Time

From the Upstate to the Low country, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning.

All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Technologies Platform Manager

• Are you passionate about using technology to improve student success and outcomes?
• Do you love optimizing platforms like student success systems to drive real results?
• Can you connect people, processes, and platforms to create measurable impact?
• If you’re ready to leverage technology, collaboration, and data to transform the student experience, we want to hear from you.

The Technologies Platform Manager leads campus efforts to support identified student technologies platforms and their users to enhance student retention, timely graduation, and employability. The Technologies Platform Manager develops and improves a technology-enabled student success network, using identified student success technologies (e.g., EAB Navigate), to guide data-informed interventions. This position is the primary contact for Student Affairs and Academic Support departments, and additional campus partners for training, features enhancements, functions, workflow, reports, and analytics that will drive measurable results in student success.

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• Lead the first-year retention survey and develop capacity and intentional plans to expand targeted surveys beyond the first year.
• Organizes and/or participates in events and programs specific to Carolina Experience target student populations.
• Work collaboratively with Student Affairs and Academic Support (SAAS) and other key stakeholders to drive coordination of technology-enabled interventions for student success across the campus, including but not limited to the EAB Navigate coordinated care network.
• Serve as primary point of contact for workflow, troubleshooting, and process improvements associated with Student Affairs and Academic Support departments and additional campus partners using identified student technology platforms (e.g., EAB Navigate).

• Generous annual and sick leave accruement, along with 13 paid holidays.
• An engaging and collaborative on-campus environment. Our location is in South Carolina’s capitol city, surrounded by amenities, so you will love where you work!
• Opportunities for professional development, including tuition assistance.
• Eligible for enrollment in the Public Service Loan Forgiveness Program

• Master’s degree and at least 5 years of direct experience with higher education student success.
• Experience coordinating student success management and intervention systems.
• Direct experience facilitating student-based initiatives.

• Knowledge of student services in higher education is required.
• Strong analytical skills and the ability to draw sound conclusions based on information is critical.
• Excellent oral and written communication skills, including the ability to deliver training and information to a wide range of constituents are required.
• Demonstrated knowledge in assessment and outcomes measurement.
• Must be able to use data to persuade stakeholders and lead positive change.

04/08/2026

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and…