Systems Learning Partner

Job Description Systems Learning Partner – Columbia, SC (Hybrid)

The Systems Learning Partner is responsible for supporting the design, development, and delivery of training programs focused on loan systems and related bank applications. This role contributes to curriculum creation, technical documentation, and the facilitation of learning experiences that enhance understanding of financial systems across the district. It plays a key role in ensuring training materials are accurate, accessible, and aligned with operational needs.

• Deliver engaging training sessions through instructor‑led classes, webinars, and virtual platforms, ensuring a positive and effective learning environment.
• Support e-learning initiatives by assisting in the development, deployment, and maintenance of interactive, accessible digital training content.
• Coordinate training logistics, including scheduling, communication, attendance tracking, and feedback collection in collaboration with internal teams.

• Develop and deliver training on bank systems, products, and processes, ensuring content is clear, engaging, and aligned with business goals and adult learning principles.
• Collaborate across teams to support system implementations by creating timely, effective training resources and identifying learning needs with district associations.
• Maintain training quality through regular content reviews, accessibility checks, and process simplification to ensure accuracy and relevance.

• Support learning system projects by coordinating with stakeholders to align training plans with project goals, timelines, and deliverables.
• Organize and manage training logistics, including materials, schedules, tools, and vendor resources to ensure smooth execution.
• Monitor progress and provide feedback from training sessions to improve learning strategies and ensure quality and consistency.

• Bachelor’s Degree required in Human Resources Management, Organizational Leadership, Business Administration, Education, or related discipline.
• At least three (3) to five (5) years of experience with bank operation IT systems, with at least two (2) or more years of experience delivering systems training in a financial services organization. Strong knowledge of instructional design methodologies and adult learning theory.

• Proficiency in e‑learning authoring tools (e.g., Articulate 360 or Camtasia) and Learning Management System (e.g., Cornerstone).
• Prior experience with financial systems (e.g., DNA or nCino).

AgFirst Farm Credit Bank provides financing, as well as technology and other value‑added services, to association partners so they can lend to rural residents and agricultural operations of all sizes. We take pride in investing in our employees, our partners and our community.

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