Adult Services Manager

Richland Library is seeking to hire a Full-Time Adult Services Manager at our Main location .

Under the supervision of the Director of Events and Experience, this position will:

1. develop, coordinate and implement system-wide programs and services that support adults through coordinating, planning, teamwork, and partnership building;

2. design services that meet the needs and interests of adults;

3. coordinate efforts with departments and branches to maximize impact and usefulness of collections and resources; and works to develop services that build on the principles of the 21st Century skills.

• Effectively demonstrates characteristics of being enthusiastic, outgoing, and strongly customer-service oriented, including the application of the Richland Library’s customer engagement standards.
• Greets customers & successfully ascertains individualized needs and/or requirements for each customer.
• Engages, encourages, and assists diverse customers in all areas of the Library in a welcoming, professional, and respectful manner.
• Strengthen library branch support system-wide in order to broaden the reach and impact of the Events and Experience department.
• Manage and coordinate contracts, act as main point of contact for authors, performing artists and vendors for adult programs and events.
• Works with Events and Experience Department, Directors of Library Experience, Branch and Main programming librarians in planning, budgeting, developing, coordinating, implementing, and supporting system-wide programs and initiatives.
• Delivers presentations, demonstrations and reports to the public, library staff and organizational partners.
• Acts as Subject Matter Expert and works with Learning Engagement to coordinate system-wide training and learning opportunities that support strong programs and services to adults.
• Coordinates with community partners to provide diverse adult programming reflecting our community.
• Develop, maintain and support local and regional partnerships that align with the library’s mission while supporting formal and informal relationships for enhancing library programs and services; identifies partnership opportunities that can extend the efforts of both the Library and other community organizations and agencies.
• Develops relationships with internal departments of the Library and externally with local/regional organizations and businesses with responsibilities for programming and events for the public.
• Communicates and coordinates programming tools, best practices and information system-wide.
• Evaluates programs and partnerships using effective methods, and uses results to improve and expand the impact of Library programs and initiatives.
• Supports and encourages a system-wide approach to programs by following current trends, consistency in naming/description conventions, diversity of offerings and presenters.
• Assesses current program efforts, leads, creates, and implements new program formats.
• Leads the Adult Programming Committee, and facilitates and supports other committees, teams, and collaborations serving adult programmatic efforts.
• Participate in promotional opportunities for Library events and initiatives which may include television, radio and other interviews.
• Assists with preparation and review of budget requests, manage the department’s adult programming budget as well as Read Freely Fest budget, totaling over $.
• Researches information to support new projects, grant programs and inter-departmental efforts.
• Creates opportunities to obtain community feedback to strengthen, re‑imagine or craft programs and activities that support customer curiosity, trends and best practices.
• Works with appropriate staff to seek and/or administer special outside grants for system-wide programs and initiatives.
• Crafts and implements effective, efficient strategies for collecting program information, for promotional purposes.
• Coordinates with Director of Collection Development and Content Strategists to market the Library’s collections and resources aligning with programmatic efforts.
• Serves as a member of the Library Management Team.

• Collaborates system-wide…