Operator, Service
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-03-15
Listing for:
TALENT Software Services
Full Time
position Listed on 2026-03-15
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Location: Columbia
Overview
Duties:
Receives and processes incoming switchboard calls.
- 80% Answers and transfers incoming internal and external calls.
- 10% Responsible for maintaining departmental reports.
- 5% Assists department with mailings.
- 5% Trains new employees.
- Organizational skills.
- Good judgment and customer service skills.
- Strong listening skills.
- Good verbal and written communication proficiency.
- Proficient grammar skills.
- Ability to navigate through the Windows operating system environment.
- Must have good typing and talking skills.
- Ability to multi-task.
- Ability to remain in a stationary position for extended periods of time.
- Proficiency with Microsoft Office.
- Familiarity with computer console and directory.
- Working knowledge of switchboard equipment (preferred).
- Work Environment:
Typical office environment.
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