Customer Service Advocate II

Job Description

Job Description

All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment
.

Job Title:
Customer Service Advocate II

Location:
Columbia SC, 29229

Duration: 3 months contract to hire

Pay Range is $15-$16. on W2

Job Description:

Duties:

• The Customer Service Representative provides prompt, accurate, and professional support to customers by handling inquiries through phone, written, web, and in-person channels.
• This role resolves both routine and complex issues, conducts research, processes adjustments, and collaborates with internal departments to ensure timely resolution.
• The position requires strong communication skills, sound judgment, attention to detail, and the ability to maintain confidentiality while meeting productivity and quality standards.

Education & Experience

Required

Education:

High School Diploma or equivalent

Required Experience:

• Minimum of 1 year of claims processing or customer service experience
• OR Bachelor’s Degree in lieu of work experience

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.