Events Manager

POSITION TITLE:
Events Manager

LOCATION:
Columbia, South Carolina

REPORTS TO: SCMC Vice President of Member Relations, Strategy, and Programming

STATUS:
Full-Time;
Nonexempt

The SCMC Events Manager handles the detailed planning, coordination, and execution of all organizational events. This role ensures flawless event delivery through meticulous attention to detail, customer service delivery, and cross-functional collaboration.

• Manage end-to-end planning and execution for 15+ annual events including conferences, workshops, networking events, and webinars.
• Manage event registration systems, attendee communications, and customer service inquiries
• Coordinate with speakers, presenters, and educational content providers

• Manage event websites, registration platforms, and mobile event applications
• Assist in coordination of social media coverage and attendee engagement activities
• Assist in development of and dissemination of pre-event communications, schedules, and attendee materials
• Support sponsor activation and exhibitor coordination efforts

• Manage event technology platforms including registration, mobile apps, and virtual components
• Coordinate AV requirements, live streaming, and hybrid event capabilities
• Maintain attendee databases and generate detailed event analytics and reports
• Support lead retrieval systems and post-event follow-up processes
• Ensure compliance with data privacy and security requirements

• Lead on-site event operations including setup, registration, and attendee services
• Handle real-time problem-solving and ensure seamless attendee experience
• In consultation with Director of Events, coordinate with venue staff, vendors, and internal teams throughout events
• Oversee event breakdown and post-event venue requirements

• Maintain detailed event files, contracts, and documentation systems
• Process invoices and support budget management activities
• Coordinate travel arrangements for speakers, staff, and VIP attendees
• Support member engagement initiatives and special projects as assigned
• Assist with ethics and compliance reporting related to events

• Bachelor's degree in Event Management, Hospitality, Marketing, or related field
• 3-5 years of experience in event planning and coordination
• Experience managing corporate, association, or trade organization events
• Proficiency with event management software (Cvent, Eventbrite, etc.) and CRM systems
• Strong project management skills with ability to handle multiple concurrent events
• Excellent written and verbal communication skills
• Detail-oriented with strong organizational and time management abilities
• Ability to work flexible hours including evenings and weekends during events
• In office presence during scheduled hours, and work collaboratively in face-to-face interactions with others (other staff, members, directors, vendors and the public)
• Prompt, Regular, predictable, and full attendance
• Ability to handle productivity requirements of job (fast paced, stressful, and full attention when exigent issues arise)
• Ability to work under strict deadlines and high levels of stress
• Ability to work effectively, efficiently and with a high degree of accuracy, despite stress, interruptions or other office distractions
• Ability to set goals, meet deadlines, and work independently without excessive supervision or instruction
• Ability to concentrate in a normal office environment and follow through on a task to completion
• Ability to think quickly but calmly and communicate effectively during events as issues arise
• Ability to align multiple points of view, think critically about the consequences of actions and communications, and align all actions with the organization’s mission and the membership’s goals.
• Ability to multi-task and/or stop project to focus on other issues and then resume project
• Ability to work and sustain attention with distractions and/or interruptions
• Ability to learn new tasks or dynamic factual issues quickly, including the ability to read, comprehend and retain information quickly
• Ability to utilize time management skills and otherwise organize/prioritize tasks
• Ability to comprehend and understand both written and oral instructions
• Ability to remain poised under all circumstances, diffuse conflict with colleagues and/or customers/vendors/members, and to interact effectively with people in a positive manner
• Ability to work as an integral part of a team

In-state travel. The expectation for the frequency of travel is between 15-20% of the Events Manager’s time.

• Competitive base salary plus performance-based incentives, at the discretion of SCMC President and CEO and Board leadership.
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company matching
• Paid time off and holidays
• Professional development opportunities and continuing…