Ops Performance Analyst

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Physician Network Support Serv
Full Time
Day Shift
M-F 8/9-4/5

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bedteachinghospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care.

Consistently ranked as bestin the Columbia Metroarea by U.S. News & World Report, Lexington Health delivers more than 4,000babies each year, performs more than 34,000surgeries annually and isthe region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first Heart

CARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center.

Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Under the general direction of department leadership, the Operations Performance Analyst supports and leads various projects focused on operational efficiency and performance improvement. This role is responsible for analyzing and interpreting access, throughput, cost efficiency, patient experience, financial and strategic data to provide actionable insights and recommendations to Lexington Health Leadership.

Plays a key role in developing, implementing, and maintaining an analytics program that supports strategic decision-making, performance improvement, and operational goals. This includes creating reports, dashboards, and other data-driven tools to enhance business intelligence. The role also requires proactive and reactive support while demonstrating professionalism and strong customer service. The analyst actively participates in team and project meetings, contributing to innovative solutions that drive efficiency and strategic growth.

Minimum Education: Master’s Degree in Health Administration, Business Administration, Process Engineering, Nursing or other clinical or related health services field
Minimum Years of

Experience:

None.
Substitutable

Education & Experience:

A Master’s Degree can be substituted for a Bachelor’s Degree with 2 years of health care experience
Required Certifications/Licensure: None.
Required Training: Advanced proficiency in Microsoft Office Suite;
Strong analytical and problem solving skills;
Excellent communication and presentation skills;
Proficiency in data visualization, workflows, and reporting tools;

Experience with process improvement and operational efficiency initiatives;
Ability to collaborate across departments and drive strategic initiatives.