Professional Service Manager

Professional Service Manager, US

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s deskless employees. Our business‑management platform empowers thousands of businesses by eliminating daily hustle and complexities of team management, giving them peace of mind to focus on growth.

We are looking for a driven and tech‑savvy Professional Service Manager. In this role you will deliver professional services to our clients by setting up Connecteam features based on their workflows, integrating Connecteam with other platforms, and migrating data from existing tools into Connecteam. You will work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.

• Meet with clients daily to deliver professional services.
• Work offline to complete tasks assigned by clients.
• Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
• Manage multiple tasks in a fast‑paced, high‑pressure environment.
• Collaborate with the CS and R&D teams to ensure a seamless customer experience.

• 1 year of experience in a SaaS company – MUST.
• Native‑level English proficiency – MUST.
• Tech‑savvy, dedicated, eager, and curious to learn new things and constantly improve.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high‑pressure environment.

• Monday–Friday: 9:00 am–6:00 pm.

This role offers a competitive salary of 50,000‑60,000$ per year
, along with medical coverage, an insurance plan, a 401(k), and paid time off for vacation and sick days.

Joining Connecteam is the smart move:

• We build our people up. Every team member is treated as a long‑term investment and we nurture and train them so they can exceed expectations.
• We make an impact on our customer’s business by providing managers of all types and sizes the tools they need to communicate, operate, engage, and run their deskless workforce.
• We get the job done. Connecteam employees are passionate about executing their duties to drive the company forward and provide real value to our customers.
• We have fun! From weekly happy hours to holiday parties, we enjoy each other’s company and good food.
• Everyone is welcome. Connecteam is committed to an encouraging, caring, and supportive environment where we support our team and enrich their lives.

Together we will shape the future of work!