Business Analyst; and claim processing exp Job Columbia South Carolina USA,Business

Position: Business Analyst(with benefit and claim processing exp.)
Location: Columbia

Business Analyst (with benefit and claim processing exp.)

Ask ITC Inc. is a software development company. Our passion is delivering technology strategies & digital solutions that help our clients build competitive, innovative, and successful companies.

Responsibilities include:

Assist with the development of junior business analysts through mentoring.

Define and document system requirements for issues or new processes as prioritized by the business.

Develop, track, and translate business requirements into written technical and functional specifications; manage changes as required.

Serve as a liaison for business units and technology teams to ensure technical solutions meet user needs.

Provide consistent, frequent communication and support to the business; facilitate communication between the business and IT from initial requirements to final implementation.

Research, analyze, and summarize requirements to make recommendations on behalf of business units.

Research potential technical issues (ad hoc query writing).

Review processes and procedures; document and maintain accordingly.

Evaluate the effectiveness and efficiency of the agency's processes; recommend improvements as necessary.

Develop use cases and utilize automated test plans to ensure high product quality.

Coordinate with the business on user testing; validate that requirements are operating as expected.

Drive design and review of use cases and process change requests; facilitate user acceptance.

Coordinate walk-throughs and sign-offs, verifying with the business that use cases and process documents meet specific business needs.

Evaluate and provide training as needed.

Required Skills (ranked in order of importance):

7 or more years’ experience with business analysis in a complex technology environment.

Experience and working knowledge of public sector pension, claims, and benefits systems or accounting-related systems.

Working knowledge and experience in business process review, improvement, and re-engineering concepts and practices.

Critical thinking, decision-making, and problem-solving skills.

Planning and organizing abilities.

Ability to drive results.

Excellent personal communication skills.

Facilitate communication verbally, in writing, and through presentations.

Adaptability.

Required Education: Bachelor’s degree in Business Administration, Computer Science, or a related field.

All your information will be kept confidential according to EEO guidelines.

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