Transportation Communication Specialist - Care Coordination System

Overview

In collaboration with the RTC Coordination Nurse and RTC Specialist, works to coordinate appropriate, safe, rapid and efficient inter-hospital transport. This includes both ground and air for patients within the University of Vermont Health region. The Transportation Communication Specialist is responsible for ensuring smooth, accurate, and efficient relay of information between EMS agencies, referring providers, consumers, and the Emergency Department at UVMMC.

• High school or equivalent required; some college preferred.
• Nationally registered (NREMT) and licensed EMT, Advanced EMT, or Paramedic required within two (2) years of employment OR Certification as an Emergency Medical Dispatcher and Certified Flight Communicator within 12 months.

• Two (2) years experience as ambulance or emergency dispatcher preferred.
• Six (6) months to one (1) year experience in EMS working for EMS services preferred.
• Experience in service-related healthcare occupation, demonstrating proficiency in interacting with customers and ability to work in a high-paced, high-stress and dynamic environment.
• Must have working knowledge of radio communications and computer dispatch.
• Working knowledge of medical terminology.