Supervisor - South Bend, Indiana

Here at LAZ Parking, we often say, it’s not what we do, it's the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.

Schedule:

Full time 2nd shift, Wednesday‑Sunday 4 pm – 10 pm/12 am

Pay rate: $18/hour

The 2nd shift Supervisor will oversee the facilities of the garage and/or surface lots and ensure preservation of the location.

• Ensures staff adheres to rules of conduct, policies and procedures.
• Assist in establishing performance standards, recommending and implementing changes to procedures when necessary.
• Responsible for running any reports related to daily revenue, credit cards, garage data or other reports requested by management.
• Assists with periodic training as needed.
• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the company.

• Assist with the management and development of the location(s) team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline.
• Responsible for completion of daily tasks at assigned location in the absence of an assigned frontline employee(s) or on a regular basis to fill a shift.
• Responsible for developing client relationships and business retention.
• Daily, Weekly, Monthly, and Annual operational reports as required.
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.
• Communicate with local police department and emergency management teams related to claims and daily operation.
• Assist with the monitoring, review, and analysis of the market rate structures.
• Implementation and completion of other projects, programs, and initiatives that may arise from assigned location.
• Additional duties as assigned.

• Supervisor experience is required.
• Strong customer service experience.
• Some lead experience is a plus.
• Cash handling experience is preferred but not required.
• Parking industry experience is preferred but not required.

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• Good under pressure. You don’t fold and get overwhelmed easily.
• Proficient in basic math.
• Communicate professionally and effectively.
• A team player. You’re open to different opinions and can help motivate your team.
• Capable of working in an unsupervised setting.

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 lbs.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:
Non-Exempt

LAZ Parking is an equal‑opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant’s consideration for employment on such grounds.

LAZ Parking participates in E‑Verify.