Manager, Facility Services

Overview

Reports to the Director, Facilities Management. Responsibilities include the continuous and efficient operation of maintenance programs for the Hospital and assigned areas of Beacon Health System mechanical and electrical equipment and facilities. Develops, recommends and implements policies and procedures for Departmental operations. Directs the activities of staff and maintains related records required to comply with The Joint Commission (TJC) and other regulatory organizations.

• Maintaining responsibility for overseeing the performance of all Memorial life support systems; including fire systems, medical gas equipment, utility management, laundry and nutritional services equipment through computerized maintenance management systems, preventive maintenance activities; also making repairs as required.
• Managing, maintaining and recording the status of equipment, ensuring that all specifications are met, required adjustments completed, repairs completed in a timely manner and preventive maintenance requirements are consistently met.
• Analyzing equipment malfunctions to determine action necessary to prevent recurring problems (such as necessary changes, costs, the amount of time necessary to change and determining if outside contracts are necessary); also making recommendations to the Director on items requiring capital expenditures.
• Assisting in developing recommendations for all Memorial Utility and Plant Engineering requirements; in addition to evaluating capital expense requests for Facilities Engineering for present or future expansion, as part of Memorial's strategic planning process.
• Supervising assigned professional staff engaged in Facility Services repairs, utilizing one's ability to read and interpret complex construction drawings, diagrams and specifications.
• Ensuring that work areas are kept in a safe, clean and orderly condition and that a safe environment is maintained for staff, patients and visitors.

Performs Administrative And Daily Operational Functions By

• Developing, recommending and implementing Department policies and procedures for Facilities Engineering; including preventive maintenance programs, utility maintenance, mechanical equipment maintenance, mechanical procedures, safety instructions, emergency power systems, etc.
• Assisting in negotiating System-wide contracts on elevators, fire systems, energy management and department contracts (such as U.P.S. systems, filter maintenance, plumbing repairs and electrical repairs).
• Developing, recommending and implementing quality assurance programs, Department quality plans and equipment status reports (such as complex HVAC systems, medical gas equipment, utility management and energy management systems).
• Providing leadership and skill development for staff as they perform their daily activities. Acting as a resource for staff regarding daily operational activities.
• Scheduling and assigning workload to the staff.
• Providing assistance and guidance to Director pertaining to recruiting, hiring, evaluating and, if necessary, recommending the coaching/discipline (and/or discharge) of staff.
• Providing assistance and guidance to Director pertaining to developing a process for monitoring team member performance & completion of annual team member performance appraisals.
• Planning and coordinating ongoing training for the staff. Also ensuring a comprehensive orientation and training for new staff.
• Assist in preparing the initial Facilities Engineering budget and ensuring that the budget is maintained within guidelines.
• Assisting in the annual preparation of Department goals and objectives; also is held responsible for accomplishing assigned goals and objectives.
• Regularly interfacing with vendors, patients, visitors, associates and governing agencies.
• Participating as a member of Memorial's Life Safety Code Committee under Joint Commission guidelines.
• Maintaining Department records, reports and files as required.
• Participating on Memorial Hospital/Beacon Health System committees as requested.
• Overseeing various construction projects within Memorial as directed.
• Working with and coordinating efforts of personnel with architectural, electrical & mechanical engineers as needed on design, specification & construction.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job-related assignments and special projects as directed.

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different…