Summer Program Manager - South Bend

Under the supervision of the Regional Program Director, the Summer Program Manager will provide leadership and oversight to the Teen Works Summer program. The Program Manager is responsible for program planning and implementation, including the recruitment, training, and management of Teen Works participants, as well as ongoing program development.

• Work with Regional Program Director to manage annual Action Plan for Summer Programs (August – July Calendar) with agreed-upon improvement projects, and updates to annual timeline
• Collaborate with Regional Program Director on annual Summer budget
• Review data and notes from summer program in order to identify needs and opportunities for improvement Program Preparation
• Collaborate with Regional Program Director to secure worksite partners for summer
• Secure all event venues for Summer (Specialty Days, PD Days, Lunch)
• Collaborate with Regional Program Director to recruit and hire summer staff
• Strategize and manage student recruitment
• Confirm transportation logistics for Summer Program

• Prepare and manage student onboarding process from interviews to hiring
• Collaborate with Regional Program Director to ensure quality training for summer staff
• Organize and oversee all Professional Development days and program events (Opening Day, Mock Interview/Presentation Day, Closing Day)
• Manage payroll process for seasonal staff and teens
• Collaborate with Development and Regional Program Director to coordinate stakeholder/worksite visits
• Lead all post-program debriefs (Seasonal Staff, Program Partners, Worksite Partners)
• Manage vehicle rental agreements terms, and delivery and return of vehicles
• Work with Regional Program Director to track student data and outcomes
• Work with Regional Program Director and Development team on publicity, donor/prospect engagement and storytelling.

• Contribute to program and general organization meetings
• Special projects as assigned

Success in this role is indicated by the following:

• Meeting deadlines as outlined in annual Action Plan and program timeline
• Demonstrating core competencies:
  • Clear oral and written communication
  • Strong attention to detail
  • Highly organized
  • High level of initiative and follow-through on commitments
  • Maintain professional composure when working under pressure and handling surprises
  • Build relationships and foster trust

• Work from home and at company office as dictated by business priorities
• Some weekend and evening work required
• Work hours during the 6-week program align with program hours of 7am-3pm
• Occasional travel to Teen Works Cities for program planning, training, staff meetings, etc.

• Prior success planning and executing events
• Presence of core competencies (See Success Indicators)
• Valid driver’s license and acceptable driving record
• Must be able to walk, stand and lift up to 30lbs.