Patron Leader — Customer Service
Job in
South Bend, St. Joseph County, Indiana, 46626, USA
Listed on 2026-02-01
Listing for:
St. Joe County Public Library
Full Time
position Listed on 2026-02-01
Job specializations:
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Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
A local public library is seeking a Customer Service Senior Manager to oversee service standards and operations. The ideal candidate will lead the Customer Service Department, managing both employees and volunteers while ensuring a commitment to diversity and inclusion. Responsibilities include service management, staff training, and the implementation of high-quality service expectations. This full-time role requires a Master's in Library Science and strong public service orientation.
A competitive salary and benefits package is offered.
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