Manager; IN, South Bend

SALARY

up to $68,000 annually

The Employment Manager is responsible for administering and enforcing anti-discrimination laws and serving as the office’s subject matter expert on employment laws and the Americans with Disabilities Act (ADA). This role investigates discrimination complaints across employment, education, public accommodation, sexual harassment, and housing, and provides educational outreach to businesses, community organizations, and government entities. The position also advises the Executive Director on complaint resolutions and ensures compliance.

As a leader and employee of the City of South Bend, you are called upon to serve in a manner that supports Our Core Values:
Excellence, Accountability, Innovation, Inclusion, and Empowerment as you carry out our primary employee expectations:
Champion Values & Organizational Pride, Champion Operational Excellence, Make Sound Decisions, Embrace Coaching and Accountability, Communicate with Excellence, Value Diverse People and Perspectives, Embrace Personal Development, Exhibit a Positive Attitude and Own Your Health, Wellness & Safety.

Acts as lead in the Executive Director and Housing Manager’s absence. Trains staff on intake procedures for employment, education, and public accommodation cases. Assist in supervising personnel and manages the EEOC process and database management.

• Conduct thorough investigations of discrimination complaints, including interviews, fact-finding conferences, on-site visits, and conciliation efforts.
• Intake and draft complaints in employment and other areas as needed.
• Prepare comprehensive Final Investigative Reports (FIRs).
• Facilitate educational seminars and workshops for businesses, community groups, and government agencies on civil rights topics.
• Maintain confidential case files and documentation.
• Manage an active caseload and meet monthly case production quotas.
• Stay current on civil rights laws, regulations, and case precedents.
• Complete investigations within mandated timelines (120 days for employment cases; 100 days for housing cases).
• Train and mentor investigative staff; review and approve FIRs in the Executive Director’s absence.
• Lead by example to promote responsibility and integrity.
• Cultivate a culture of accountability and excellence.
• Plan and coordinate EEOC and Human Rights Commission community events, workshops, and seminars.
• Prepare monthly, quarterly, and annual EEOC reports; process vouchers for funding reimbursement.
• Develop and deliver internal training programs for department staff.
• Occasional travel, weekend events and evening work required.

Answers phones, assist customers, and performs other duties as required by the Executive Director.

• Bachelor's Degree in Human Resources, Public Administration, Sociology, Paralegal or a related field
• Minimum of five years' experience in Civil Rights enforcement or related field
• Minimum of three years' experience in supervising or managing a team

Working knowledge of City or County government a plus.

• Valid Indiana Driver’s License if required to drive City vehicle

Desktop and laptop computer; telephone, copier, and facsimile machine.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.

Work is performed in office settings, with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate in the office. Entire office is smoke free.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pre-Employment Drug Screen and Background check