Service Center Manager

Service Center Manager Job Description

As a Service Center Manager (SCM), you are responsible for taking the lead in helping build a high-performing team capable of making the Valvoline Instant Oil Change (VIOC) service experience better than the service experience of all other providers. In addition to working on cars and taking care of our guests, you will lead, train, and supervise hourly employees.

$50,000+
* Medical
* Paid Time Off & Holidays
* 401(k) Retirement Savings with Match

• Competitive pay and paid time off (PTO)
• Flexible work schedule:
  No late evenings or holidays
• Paid on-the-job training
  - No previous automotive experience is required
• Company-provided uniforms and tools
• Medical and prescription drug coverage
• 401(k) retirement savings plan with company match
• We promote from within - a commitment we are passionate about
• 50% discount on VIOC automotive services

Terms and conditions apply.

• Perform oil changes and additional car maintenance services
• Lead the daily operation and oversight of the service center
• Deliver a positive first impression to each guest with a warm and friendly greeting
• Build trust and win repeat, loyal customers
• Be responsible for the financial performance, inventory, and labor management of the service center
• Mentor, lead, and train the team to optimize their development
• Maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Become familiar with Environmental, Health & Safety compliance and other procedures

• Six months of supervisory experience required, preferably in a retail environment
• A friendly spirit and willingness to work as part of a customer-focused team, with effective interpersonal and oral communication skills
• Knowledge of cash handling, facility, and safety control policies and practices
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Comfortable working in a non-climate-controlled environment
• Have full mobility and can twist, stoop, and bend
• High school diploma or equivalent
• English fluency in reading, writing, and speaking

At VIOC, your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.

Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.