Youth Engagement Specialist

Pro Resources Staffing Services    USD 18.27 HOUR true Youth Engagement Specialist

South Bend , IN 46601 US

Youth Engagement Specialist

Reports to:

Youth Services Director

Job Objective:

The Youth Engagement Specialist supports youth ages 14–24 in achieving their educational, career, and personal goals through the Workforce Innovation and Opportunity Act (WIOA) Youth Program. Serving both in-school (ISY) and out-of-school (OSY) youth, the Specialist provides individualized case management, facilitates access to education and training, and connects youth to meaningful work-based learning opportunities in compliance with WIOA guidelines. This position plays a key role in removing barriers and promoting long-term success for young people.

Essential Job Functions:

• Conduct outreach to identify eligible ISY and OSY participants through school, community, and referral partnerships.

• Complete eligibility screenings and objective assessments to determine needs and strengths.

• Develop and maintain Individual Service Strategies (ISS) that reflect the youth’s goals and support pathways to career and education success.

• Provide individualized career coaching and supportive services to address employment barriers.

• Coordinate access to the 14 required WIOA Youth Program Elements, including tutoring, work experiences, occupational training, and leadership development.

• Facilitate job readiness workshops and life skills training including resume building, interviewing, financial literacy, and professionalism.

• Monitor youth progress and maintain regular contact through scheduled check-ins and updates.

• Maintain accurate documentation in the case management system (e.g., ICC) including services delivered, outcomes, and follow-ups.

• Establish relationships with schools, employers, training providers, and community organizations to support youth goals.

• Conduct follow-up with participants after program exit per WIOA timelines to document outcomes and offer continued support.

• Serve as a positive mentor and advocate for youth, helping them build confidence and resilience.

• Ensure compliance with WIOA and related state and local policies through accurate documentation, recordkeeping, and service delivery.

• Contribute to reporting, evaluation, and data quality efforts by accurately documenting services, tracking performance metrics, and supporting audit readiness.

• Contribute to team knowledge-sharing to improve service delivery and collaboration.

Required

Skills and Abilities:

• Bachelor’s degree in social services, education, counseling, or related field preferred.

• Experience working with youth or young adults, especially those facing barriers to success.

• Understanding of WIOA youth services and performance metrics preferred.

• Strong organizational and documentation skills, with ability to manage a caseload effectively.

• Culturally competent and comfortable working with diverse populations.

• Self-starter with ability to work independently and collaboratively in a team environment.

• Proficiency in Microsoft Office and electronic case management systems.

• Commitment to maintaining confidentiality and delivering services with integrity and compassion.

• Deliver services with a commitment to equity, inclusivity, and cultural responsiveness, ensuring all youth are treated with dignity and respect.

Equipment Used:

This position requires regular use of a computer, internet, and database systems for documentation and reporting. Communication is conducted via email, phone, and virtual meeting platforms. Additional equipment includes a printer, scanner, and copier for administrative tasks and participant support.

Work Environment and Travel Expectations:
This position is primarily based in an office setting but requires consistent travel within school and community-based environments. Frequent, recurring travel throughout Region 2 is a core part of the role. Each Youth Engagement Specialist will be assigned a “home” county and is…