Director of Operations

Director of Operations
- South Bend Education Alliance

Organization: South Bend Education Alliance (newly formed through the merger of South Bend Alumni Association and South Bend Education Foundation)

Position Type: Full‑time, 40 hours/week, 12‑month position

Reports To: Chief Executive Officer

The Director of Operations will play a crucial role in overseeing office operations and supporting key financial, administrative, and personnel functions of the merged organization. This position administers and coordinates business, fiscal, and HR functions to ensure smooth operations and organizational effectiveness. Knowledge of accounting practices, office systems, administrative procedures, and personnel processes is essential. Monthly reporting, HR support, purchasing, office systems management, and providing administrative support to the CEO are central responsibilities.

The position also supports communications, event logistics, and general office functions.

• Bachelor's degree in Business Administration, Accounting, Nonprofit Management, or related field
• One to two years of experience in office management, financial administration, or nonprofit operations
• OR equivalent combination of education and progressive administrative experience
• Demonstrated proficiency in accounting software and office management systems

• Manages accounts payable and accounts receivable.
• Maintains accurate financial records and tracking systems.
• Ensures adherence to internal control and fiscal policies.

• Provides administrative support in budgeting, personnel, scheduling, and correspondence.
• Prepares reports, presentations, and board‑related materials.
• Maintains awareness of administrative tasks requiring the CEO’s attention.

• Oversees daily office operations, purchasing, equipment, and vendor coordination.
• Maintains digital filing systems, subscription services, and software tools.
• Coordinates mail distribution, document scanning, and office logistics.

• Supports onboarding processes, payroll coordination, and HR documentation.
• Assists with maintaining HR policies, procedures, and compliance requirements.

• Prepares communication materials as needed.
• Assists with logistics for organizational events.
• Provides project support and maintains tracking/reporting processes for ongoing tasks.
• Supports special projects assigned by the CEO.

• Proficiency in Quick Books or similar accounting software
• Advanced Google Workspace (Docs, Sheets, Drive, Calendar)
• Microsoft Office Suite (especially Excel and PowerPoint)
• Database management and data entry accuracy

• Bachelor's degree in Business Administration or related field
• Two or more years of experience in a managerial office position
• Experience with nonprofit organizations, particularly in education or alumni relations
• Knowledge of the South Bend Community School Corporation and local nonprofit organizations
• Experience utilizing office systems such as:
• Donor management systems
• Event management tools
• General knowledge of accounting principles and HR/personnel processes
• Strong organizational skills and exceptional attention to detail
• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills, resourcefulness, and ability to problem‑solve
• Flexibility and adaptability in a changing organizational environment

• Quality of administrative support and responsiveness
• Successful event execution and project completion
• Effective support of merger integration activities

Compensation: $57, with experience. This position does not offer any benefits.

The South Bend Education Alliance is a 501(c)(3) not‑for‑profit corporation formed through the merger of the South Bend Alumni Association and the South Bend Education Foundation. Contributions to the South Bend Education Alliance are tax deductible to the extent allowed by law. Our mission is to support educational excellence in South Bend Community School Corporation.

South Bend Education Alliance is an affirmative action/equal opportunity employer committed to creating an inclusive environment in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, gender identity, or sexual orientation.