Property Management Assistant

Please email your resume to  - please note these are the only applicants that will be considered. Thank you!

The Commercial Property Management Assistant is responsible for assisting the Senior Property Manager and/or Property Manager and providing administrative, management and customer service support with the daily operations of the assigned property portfolio.

• Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence. Maintain lease and contract files as well as other files located within the property management office. Attend all scheduled Property Management staff and company meetings. Provide support for after-hours on-call coverage.
• Promote and foster positive relationships with tenants via regular tenant visits and phone calls. Follow up on tenant service requests when necessary.
• Assist with supervising daily activities of vendors, including janitorial, trash removal, pest control, landscaping, security, events etc. Prepare and coordinate bid proposals and service contracts. Provide administrative support with the bidding process and assist Property Manager(s) in their efforts to ensure compliance with policies and procedures. Track and file vendor/contractor contracts and insurance certificates and maintain follow-up system for expirations.
• Assist with transitioning of new and terminating property accounts including utility transfer, vendor set-up, tenant introductions and software input of property and lease information.
• As directed by Property Manager, inspect building/property interior and exterior, including common areas, vacants and mechanical areas, to ensure first class appearance of all areas and proper operation of equipment, lighting, etc.
• Monitor and maintain the property maintenance work order system and assist in the preparation of reports on status of tenant work orders.
• Assist with setting up tenant billing with Accounting and Property Manager including:
  Base Rent, Common Area Expenses, Miscellaneous Charges, and billable work performed for tenants. Research discrepancies in tenant receivable issues and assist Accounting with necessary adjustments, if required.
• Assist with reports as well as annual budget preparation. Assist with reconciling actual Operating Expenses (CAM) for previous year’s tenant billings and refund tenants for any over-payment of bill tenants for any deficiency in recovering operating expenses for the property.
• Provide high quality of customer service, update and maintain tenant contact lists and tenant information manuals.
• Assist Property Manager as needed on special projects
• File, scan, copy and distribute lease documents and other correspondence
• Handle miscellaneous assignments as requested by management.
• High school diploma or equivalent required; associate or bachelor’s degree in business administration a plus

• Minimum 2 years of administrative experience in property management

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Demonstrated knowledge of office and accounting procedures
• Familiarity with facilities operations
• Experience with Yardi lease accounting software
• Excellent organizational skills with ability to prioritize and multi-task
• Strong attention to detail
• Must have professional integrity
• Ability to give and take direction and to interface with others in a professional manner
• Ability to exercise sound judgment with sensitive and/or confidential information
• Strong interpersonal skills and ability to work well with a variety of diverse individuals both inside and outside of the Company
• Excellent oral and written communications skills
• Must be self-motivated and have a positive attitude
• Ability to focus and follow through to completion of projects
• Ability to set priorities and operate in a dynamic, fast paced environment
• Demonstrates initiative with ability to work with little supervision

Great Lakes Capital measures success by the performance and sustainability of its real estate assets. The success of the Property Management Assistant will be measured by the operational excellence, tenant retention, and profitability of the commercial portfolio.

GLC values autonomy, accountability, and results. While individual responsibilities are clearly defined, success requires close collaboration with internal teams and external partners. This is a fast-paced, high-expectation environment with multiple ongoing projects and priorities. The Property/Asset Manager shares accountability for the overall success of the portfolio and the firm’s mission to create long-term value through thoughtful management.

Full-time, 40+ hours per week.

Professional office attire.

Please email your resume to  - please note these are the only applicants that will be considered. Thank you!