Administration Supervisor Foschini Centre

Responsibilities

• Assisting the Store manager with stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures, which mitigate stock losses and shrinkage
• Ensure compliance of all administration, systems and reporting procedures
• Extract store report to analyse store turnover and stock performance
• Understand and present information to Store manager
• Organise and maintain in-store filing systems
• Monitor and control cash or transactional activities to ensure process is followed
• Uphold in-store safety and security procedures
• Process customer transactions via active retail system (POS)
• Identify customer needs through professional engagement and communication
• Establish customer loyalty by promoting cash reward programmes
• Take initiative to improve customer experience and satisfaction
• Adhere to visual merchandising principles and follow housekeeping procedures
• Continuously develop your selling skills and product knowledge
• Work within a team to meet sales targets and implement store objectives

• A Grade 12 qualification
• A minimum of 3 years retail or admin experience
• Remain in sync with the latest fashion trends
• A passion for excellent customer service and a sales environment

• Good administration ability
• Computer literate
• Customer service delivery
• Planning & organising
• Policy & procedures
• Customer value management
• Accountability to meet commitments
• Good verbal & written communication skills
• Strong organisational and planning skills
• Ability to multi‑task in a fast‑paced environment
• Ability to work independently
• Ability to take initiative
• High attention to detail

• Taking on new opportunities and tough challenges with urgency, high energy and enthusiasm
• Effectively building formal and informal relationship networks inside and outside the organisation
• Building strong customer relationships and delivering customer‑centric solutions
• Making timely decisions that move the organisation forward
• Adopting innovations in digital and technological business building applications
• Creating a climate where people are motivated to do their best to help the organisation achieve its objectives
• Using feedback and reflection to gain productive insights into personal strengths and weaknesses
• Developing people to meet both their career goals and the organisation’s goals
• Knowing the most effective and efficient processes to get things done with a focus on continuous improvement
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Providing direction, delegating and removing obstacles to get work done

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it’s a launchpad for your growth.

Join us and explore endless growth opportunities across our diverse brands. We’re a purpose‑led business and on this team you’ll share the pride of making an impact across a whole industry.

Foschini has been dressing fashionable South African women for 100 years, supporting and inspiring women to create a better future.

We are your ultimate destination for stylish, contemporary fashion. From smart and casual wear to denim, leisurewear, accessories, lingerie, footwear, cosmetics, jewellery, and kidswear. We offer great value and a modern shopping experience. We’re seeking energetic and creative individuals to join our team and help us deliver the latest trends. Join us and be part of a brand that brings fashion to life with vibrant, on‑trend styles!

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.