Hotel Manager

Hotel Manager – Fairmont Sonoma Mission Inn & Spa

Rooted in a rich historical legacy, the Fairmont Sonoma Mission Inn & Spa stands as Sonoma’s premier luxury destination—honoring the valley’s tradition of hospitality and heritage. As Hotel Manager, you’ll be an ambassador for the brand and hotel, providing leadership and strategic direction to all operational departments. Your mission is to foster a culture of excellence, enhance guest satisfaction, and maximize operational success.

• Oversee all operational areas of our 226 room Hotel, including Rooms (Front Office, Housekeeping & Laundry), Food & Beverage (Banquets, Restaurants and Culinary), Spa, Security, and Engineering
• Lead and support all operational departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
• Support the General Manager in the overall management and strategic direction of the hotel
• Ensure ongoing daily mentoring, coaching and development of the Operational team & Department Heads
• Champion employee engagement and promote a collaborative and inclusive environment
• Ensure that monthly financial outlooks are on time, on target and accurate
• Assist in the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget
• Maintain product and service quality standards to exceed guest expectations and ensure all brand essentials and standards are in place and executed consistently
• Ensure full compliance with operating controls and legislation
• Participate & attend operational department shift meetings, weekly forecast meetings as well as monthly departmental meetings
• Champion and support the Hotel’s Service Excellence Committee and Sustainability Committee
• Own and champion all Operational aspects of the Accounting & Operation Annual Audit
• Working onsite, with a schedule that reflects the business levels and operational needs of the resort, including weekends and holidays
• Follow hotel policies, procedures and service standards
• Follow all health and safety policies
• Other duties as assigned

• Previous experience in a senior leadership role within the hotel industry required
• Previous experience leading in a union environment preferred
• Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement
• Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance
• Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth
• Exceptional communication and interpersonal skills, both with guests and internal stakeholders
• Ability to multitask, work in a fast‑paced environment and have a high‑level attention to detail
• University/College degree in a related discipline preferred

Salary range is $185,000–$205,000, eligible to participate in annual incentive plan with target incentive 20% of base salary.

Applicants must be able to provide proof that they are legally able to work in the United States.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer (EOE/M/F/V/D). Do what you love, care for the world, dare to challenge the status quo! #BE LIMITLESS