Medical Assistant - Front​/Back Swing; Float), Primary Care; Novato​/Petaluma​/Sonoma

Overview

Marin Health is an integrated, independent healthcare system with deep roots throughout the North Bay. The organization focuses on innovative, high-quality care with a UCSF Health affiliation, a growing network of clinics, and a new state-of-the-art hospital. Marin Health comprises Marin Health Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties.

The Medical Assistant - Front/Back Swing, under the supervision of the Clinical Lead and Practice Leader, is responsible for assisting in the delivery of healthcare and patient care management. This role supports providers within scope of practice to deliver quality patient care, including gathering patient information, assessing requests, obtaining and monitoring vitals, assisting with procedures, and re-processing instruments.

• Rooming patients, including obtaining vital signs, documenting reason for visit, and outlining symptoms, frequency, and severity.
• Provide courteous and compassionate care.
• Document all required information in the electronic medical record, including Meaningful Use data, Pay for Performance data, and ACO information. (Allscripts experience preferred)
• Provide injections, immunizations, and other patient care services as ordered by the medical provider.
• Assist with medical procedures.
• Communication and correspondence including lab results, prescription management, and referrals; use EMR task lists to complete patient visits or requests.
• Recognize urgent medical needs and triage appropriately.
• Provide patients with accurate information when answering questions and concerns.
• Maintain patient records and protect patient confidentiality.
• Complete referrals accurately and appropriately.
• Maintain patient areas and supplies; disinfect exam rooms between patients and all patient areas at end of day.
• Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.

• Answer telephones in a cheerful manner.
• Schedule appointments.
• Take messages for patients using electronic medical records.
• Greet and check in patients.
• Address patient requests and inquiries; resolve patient concerns.
• Process insurance verifications and authorizations and assist patients in understanding insurance plans.
• Return calls as necessary.
• Various assigned administrative processes.

Education:

• High school diploma or General Educational Development (GED) certificate required.

Licenses/Certifications:

• Medical Assistant certification from an accredited program (e.g., NHA or AMCA) required.
• BLS Certification (American Heart Association) required.

Experience:

• At least one year of related medical assisting experience in a physician’s office or clinical setting, or equivalent training/experience.
• Re-processing/procedural experience is highly preferred.

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at  or Talent Acquisition.

Marin Health seeks candidates ready to model our CARES standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.

To protect employees, patients, and our community, Marin Health requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (annual vaccination thereafter). COVID-19 vaccination/booster remains strongly recommended. Medical or religious exemptions will be considered consistent with applicable law.

The posted pay range complies with applicable law and reflects what we reasonably expect to pay for this role. Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with Marin Health’s compensation philosophy. Positions covered by collective bargaining agreements are governed by those agreements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.