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Customer Service Representative

Job in Somerville, Somerset County, New Jersey, 08876, USA
Listing for: Cosmopolitan Staffing Services
Full Time position
Listed on 2026-01-23
Job specializations:
  • Sales
    Sales Development Rep/SDR, Inside Sales
Salary/Wage Range or Industry Benchmark: 25 - 30 USD Hourly USD 25.00 30.00 HOUR
Job Description & How to Apply Below

Overview

Growing Pipe & Valve supplier is looking for an experienced Inside Sales / Customer Service individual for their Branchburg, NJ location. MUST obtain previous Customer Service/Account management skills and experience. Call Center experience is a plus as well. This role is part of our inside sales team.

Responsibilities
  • Provide sales quotes and offer information to customers (via phone, FAX and email); including price, quantity, shipping location and schedules, certifications, product uses, credit terms, etc.
  • Research and select the correct products or assist customers in making product selections, based on customers' needs and product specifications. Offer additional and/or alternative products and or solutions to customer for purchase.
  • Source products that are not available from inventory.
  • Enter quotes and sales orders into Sales system.
  • Follow-up on sales orders to ensure customer satisfaction.
  • Send catalogs to current and prospective customers.
  • Research and resolve discrepancies and problems for customers.
  • Promote, cross sell, up sell our product suite to our clients.
  • Research product and decipher part numbers.
  • Communicate technical information related to product.
  • Continually develop and increase product knowledge. Knowledge of Inventory, Warehouse Management Systems, Email Correspondence, solid follow up expertise; extremely detail oriented and able to multi-task as needed.
Knowledge & Skills

Knowledge of Inventory, Warehouse Management Systems, Email Correspondence, solid follow up expertise; extremely detail oriented and able to multi-task as needed.

Hours & Compensation

Hours:

Monday-Friday: 8:00 AM – 5:00 PM, some overtime as well. Salary: $25 - $30 Hourly, depending upon experience level. Bonus/Commission:
No.

Employment Details

Employment Type:

Full Time

Years

Experience:

1 - 3 years

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