Demonstration Specialist

Demonstration Specialist - US

Reports to:

Commercial Leader
FLSA Status:
Exempt

The Demonstration Specialist is responsible for showcasing and promoting products and services through live demonstrations. The role is critical for promoting and educating customers about products and services. The portfolio of solutions aims to elevate the entire radiology workflow by creating an efficient and seamless process when adopting products. The goal is to create a positive and engaging experience that drives customer interest and sales.

• Product Knowledge:
  Acquire and maintain in‑depth knowledge of the products and services. Stay informed about industry trends and competitors’ offerings.
• Demonstrations:
  Conduct live demonstrations of products or services to potential customers. Showcase key features and benefits in a compelling and informative manner.
• Customer Engagement:
  Interact with customers in a friendly and approachable manner. Answer questions and address concerns effectively to enhance customer satisfaction.
• Sales Support:
  Assist in the sales process by providing product information and encouraging customer interest. Work collaboratively with the sales team to meet or exceed sales targets.
• Event Coordination:
  Participate in promotional events, trade shows, and product launches. Set up and maintain demo stations, ensuring a visually appealing and organized presentation.
• Feedback and Reporting:
  Gather customer feedback and provide insights to improve product offerings. Prepare and submit regular reports on demonstration activities, customer interactions, and sales performance.

• Bachelor’s degree in Healthcare, Business Administration, Marketing, or a related field (or equivalent practical technical experience in radiology).
• Proven experience in product demonstrations, sales, or customer service.
• Excellent communication and interpersonal skills.
• Strong problem‑solving abilities and a customer‑centric approach.
• Proficiency in CRM and/or CSM software and data analysis tools.
• Ability to multitask, prioritize, and manage time effectively.
• Strong relationship‑building skills.
• Strong attention to detail.
• Proven ability to build and maintain influential customer relationships.
• Superb verbal and written presentation and communication skills.
• Teamwork:
  Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit.

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co‑workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism, integrity, and exercises confidentiality in all areas of performance.
• Follows all local, state, and federal laws concerning employment to include but not limited to: I‑9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, Rad Net and site protocols, policies, and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
• Practices universal safety precautions.
• Promotes good public relations on the phone and in person.
• Adapts and is willing to learn new tasks, methods, and systems.
• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks; maintains satisfactory personal attendance in accordance with Rad Net guidelines.
• Consistently adheres to time management policies and procedures.
• Completes job responsibilities in a quality and timely manner.

This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, constant talking, and hearing. Visual acuity to read computer screens and written materials is required. The employee may be required to lift over 50 pounds occasionally.

Remote setting with the requirement to travel less than 25%.

NOTE:

This position is not eligible for visa sponsorship.

Seniority Level: Entry level

Employment Type:

Full‑time
Job Function:
Other
Industries:
Hospitals and Health Care

Location:

Remote
Salary: $72,500.00 – $ (estimated)