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CRM Senior Manager: Salesforce Platform & Strategy

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Mass General Brigham (Enterprise Services)
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    CRM System, IT Consultant, IT Project Manager
Job Description & How to Apply Below
A healthcare services provider in Massachusetts is seeking a Sr Manager of Digital Platforms to lead their CRM efforts. The ideal candidate will have over 8 years of experience with a strong emphasis on Salesforce, product ownership, and strategy development. This role involves managing a cross-functional team and influencing CRM solutions that enhance patient engagement. Candidates must possess a Bachelor's degree and Salesforce certifications, with strong communication and leadership skills.

A hybrid working model is offered along with a 24x7 on-call duty.
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Position Requirements
10+ Years work experience
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