Senior and Labor Relations Partner

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Mass General Brigham Incorporated

Under the direction of the Director of Employee Relations and Professionalism, this role independently advises executive clinical, research, and operational leaders and HR colleagues regarding routine and complex faculty and trainee employee and labor relations issues, including workplace complaints, performance concerns, and accommodation requests. Advises on the interpretation of personnel policies, labor contracts, medical staff by‑laws, and state/federal employment laws. Conducts investigations (harassment, retaliation, discrimination, etc.),

writes reports, presents findings, makes recommendations regarding remedial actions, identifies workplace trends, and delivers training. Manages workplace concern resolution, provides guidance, coaching, and support, and responds to concerns in accordance with policies and guidelines. Supports the grievance process, develops positive relationships with union representatives, assists with collective bargaining negotiations, as needed. Partners with various offices for enforcement of professional conduct and collaborates on training needs.

• Conducts sensitive, confidential, objective and thorough investigations regarding topics including discrimination, harassment, retaliation, violence, substance abuse, abusive conduct, asset or drug diversion, and compliance and privacy breaches.
• Reviews cases with Director, as appropriate, to determine investigation approach.
• Prepares reports of findings, presents findings to leaders, and makes recommendations regarding remedial actions.
• Consults with leaders on conflict resolution and involves resources such as OMCOSS, EAP and/or DEI as appropriate.
• Assesses and addresses concerns related to authorship, research integrity, intellectual property disputes, as appropriate.
• Works with HR business partner team on strategic prevention plans following resolution of concerns.

• Manages religious, disability, and pregnancy accommodation requests for medical staff and research faculty personnel, including facilitation of the interactive dialog process.

• Provides counsel to leaders, physicians, advanced practice providers, researchers and trainees, including POIs, on policies, terms and conditions of employment.
• Determines whether a policy has been violated.
• Addresses performance management concerns and performance improvement plans and efforts.
• Aids in appropriate corrective measures and interventions, including assistance with drafting feedback and facilitating related conversations with physicians, advanced practice providers, research and trainee personnel.
• Supports the exit process for voluntary and involuntary employment terminations, including the job elimination process, and may participate in termination meetings.
• Utilizes MGB Employee and Labor Strategy Center of Excellence expertise and other internal resources, as needed, for complex cases.

• Partners with the MGB Employee Relations and Labor Strategy Center of Excellence, the Office of General Counsel, Patient Safety and Risk, Patient Family Relations, Privacy and Compliance, etc., on complex employee and labor relations cases.
• Supports MGB Employee Relations and Labor Strategy Center of Excellence and the Office of General Counsel with the preparation of a response to complaints filed with MCAD, EEOC or other government agencies, and attends and/or testifies at hearings and arbitrations as appropriate.
• Supports the Office of General Counsel with the preparation of reports to the Board of Registration in Medicine and/or NIH, as needed.

• Supports the grievance and arbitration process, and maintains positive employee and labor‑management relations.
• Prepares, interprets, processes and educates around changes to collective bargaining agreements and contract negotiations.
• Provides guidance regarding contract and non‑contract issues, including discipline, grievance and arbitration resolution, employment terms and conditions, problem‑solving and…