Senior and Labor Relations Partner

Job Summary

Under the direction of the Director of Employee Relations and Professionalism, this role independently advises executive clinical, research, and operational leaders and HR colleagues regarding routine and complex faculty and trainee employee and labor relations issues, including workplace complaints, performance concerns, and accommodation requests. Advises on the interpretation of personnel policies, labor contracts, medical staff by‑laws, and state/federal employment laws. Conducts investigations (harassment, retaliation, discrimination, etc.),

writes reports, presents findings, makes recommendations regarding remedial actions, identifies workplace trends, and delivers training. Manages workplace concern resolution, provides guidance, coaching, and support, and responds to concerns in accordance with policies and guidelines. Supports the grievance process, develops positive relationships with union representatives, assists with collective bargaining negotiations, as needed. Partners with various offices for enforcement of professional conduct and collaborates on training needs.

• Workplace Investigations
  • Conducts sensitive, confidential, objective, and thorough investigations regarding discrimination, harassment, retaliation, violence, substance abuse, abusive conduct, asset diversion, and compliance and privacy breaches. Reviews cases with Director of Employee Relations and Professionalism to determine investigation approach.
  • Prepares reports of investigatory findings, presents findings to leaders, and makes recommendations regarding remedial actions.
  • Consults with leaders on conflict resolution and involves resources such as OMCOSS, EAP, and/or DEI as appropriate.
  • Assesses and addresses concerns related to authorship, research integrity, intellectual property disputes, as appropriate.
  • Works with HR business partner team on strategic prevention plans following resolution of concerns.
• Religious, Disability, and Pregnancy Accommodations
  • Manages religious, disability, and pregnancy accommodation requests for medical staff and research faculty personnel, including facilitation of the interactive dialog process.
• Performance Management and Leadership Consultation
  • Provides counsel to leaders, physicians, advanced practice providers, researchers and trainees, including POIs, on policies, terms and conditions of employment.
  • Guides on potential policy violations, performance management concerns, performance improvement plans, and exit processes.
  • Utilizes MGB Employee and Labor Strategy Center of Excellence expertise and other internal resources for complex cases.
• Collaboration with Key Stakeholders
  • Partners with the MGB Employee Relations and Labor Strategy Center of Excellence, the Office of General Counsel, Patient Safety and Risk, Patient Family Relations, Privacy and Compliance, etc., on complex employee and labor relations cases.
  • Supports responses to complaints filed with the MCAD, EEOC, or other government agencies; attends and/or testifies at hearings and arbitrations as appropriate.
  • Prepares reports to the Board of Registration in Medicine and/or NIH as needed.
• Labor Relations
  • Supports the grievance and arbitration process; maintains positive employee relations and labor‑management relations.
  • Prepares, interprets, processes, and educates around changes to collective bargaining agreements and contract negotiations.
  • Provides guidance regarding contract and non‑contract issues, including discipline, grievance and arbitration resolution, employment terms and conditions, problem‑solving and contract administration.
  • Partners with MGB Employee Relations and Labor Strategy Center of Excellence, the Office of General Counsel, and leaders to support responses to labor organizing activities related to physicians, advanced practice providers, researchers and research fellows.
• Data & Analytics
  • Using data, including all workforce dashboards, identifies gaps, themes, trends and root causes impacting effective performance or delivery of services.
  • Provides guidance and direction to leaders to support a positive physician, advanced practice providers, research and trainee personnel work and/or…