Design Innovation Project Manager

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel. )Site:
Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
** Job Summary
** The Springboard Studio is a design-thinking platform and team within Mass General Brigham (MGB) that engages frontline providers, staff and patients to make healthcare more user-friendly, advancing systemwide strategic priorities and transformation. Using a process of applied creativity adapted to the time and task constrained healthcare environments found within MGB, Springboard serves as a systemwide design function that works towards implementable solutions that are at the intersection of desirability, feasibility, and viability.

Springboard leverages the greatest resource within MGB, its human resources, to put patients at the center and improve the lives of providers. Solutions may be process-related care redesigns, hardware, software, or a combination thereof. The Springboard Studio works with entities internal to MGB as well as external companies, educational entities, and individuals to efficiently achieve its mission. Springboard is a continuous learning entity within MGB that adapts its methodologies and measures the impact of both its own processes and the resulting products.
Reporting to the Senior Consultant, the Program Manager collaboratively contributes to the operational management, design, execution and evaluation across Springboard Studio programs.
The Program Manager will work across the Springboard Studio team to support programs that help frontline providers, staff, and patients develop ideas to make healthcare more user friendly. This role is responsible for the organizational support and execution of programs across Springboard’s portfolio, helping internal innovators—often with demanding schedules—advance their projects and product development. The Program Manager applies program management tools and ideally brings familiarity with human centered design and basic data management.

They will collaborate with senior leadership to ensure Springboard delivers high quality support and client deliverables.
The Program Manager supports innovators and projects from diverse institutions, and departments across the Mass General Brigham health system and plays a key role in driving outcomes aligned with Springboard Studio’s contribution to the MGB System Strategy.
** Qualifications
* *** Education
* ** Bachelor's Degree in Design, Business, Healthcare Administration or related field of study required
* Master's Degree Related Field of Study preferred
** Experience
* ** 3-5 years of experience in project management, design innovation, or business development required
** Knowledge,

Skills and Abilities

*** Team player, willing to work collaboratively across various projects with a variety of colleagues
* Strong project management skills, including planning, administration, operations.
* Excellent interpersonal and communication skills for collaborating with multiple teams and stakeholders.
* Ability to support facilitation of design thinking workshops and promote creative thinking to solve complex challenges.
* Proficiency in research and data analysis to inform project direction and evaluate outcomes.
* Adaptability and problem-solving skills to adjust project plans and address unexpected challenges.
** Additional Job Details (if applicable)
**** Remote Type
** Hybrid
* * Work Location
** 399 Revolution Drive
** Scheduled Weekly Hours
** 40
* * Employee Type
** Regular
* * Work Shift
** Day (United States of America)
** Pay…