Medical Assistant

Location
:
Somerville
Work Days
:
Various shifts Monday through Friday
Category
:
Medical Assistant
Department
:
Broadway Family Health
Job Type
:
Temporary
Work Shift
:
Various Shifts
Hours/Week
: 40.00

Payrate 19-23 per hour

Medical Assistants are essential members of the care team. They provide clinical support to both patients and providers to ensure that the patient’s health care needs are addressed, while also contributing to the smooth operation of the clinic by facilitating patient flow.

• Actively and efficiently manage the flow of patients through the clinic.
• Pre‑visit chart medical record preparation and information gathering to optimize the visit.
• Participate in team huddles and team meetings.
• Follow special scheduling guidelines such as scheduling for diagnostic testing.
• Room patients.
• Assist providers with medical histories.
• Appropriate documentation in the electronic health record to include completion of Health Maintenance.
• Update preferred pharmacy, verify allergies, and perform medication updates.
• Check routine vital signs and point of care testing (based on patient’s reason for visit, age and diagnosis).
• Perform screening questionnaires and pain score, as needed.
• Actively communicate with patients to set expectations, e.g., wait times, what to expect during visit.
• Provide clear and timely observations to providers regarding patient issues.
• Manage room cleaning, stocking, set‑up, and turnover.
• Assist providers with clinical procedures.
• Perform laboratory responsibilities as needed (including phlebotomy).
• Perform venipuncture.
• Assist with other clinical procedures per protocol/tasks delegated to facility care of patient.
• Enter and/or release orders per standing order policy.
• Deliver After Visit Summary to patient and communicate instructions.
• Support team based care with asynchronous activities including responding to MyChart and in basket messages within scope.
• Complete paperwork for patients that requires data extraction (e.g., health care proxy info, screening forms, etc.).
• Perform daily quality control checks on medical equipment as needed.
• Participate in process improvement initiatives, including regulatory audits.
• Participate in staff meetings, MA meetings and continuing education sessions.
• Assist co‑workers in their duties within the limitations of training and scope of practice.
• Perform other related duties as assigned or directed.

• Is responsible for creating a respectful environment for our patients and ourselves.
• Demonstrates respect for differences in language, culture, race, religion, citizenship, gender, and sexual orientation and does not discriminate on the basis of income, insurance status, immigration status, or disability.
• Complies with the Alliance policy on confidentiality of information regarding patients, families and co‑workers.
• Adheres to dress code; appearance is neat and clean.
• Completes annual educational requirements and in‑service training as required.
• Wears identification while on duty.
• Reports to work as scheduled and ready to receive assignments; minimal unscheduled absences.
• Attends meetings and participates in committees as required.

• Education and Training High School Diploma; graduate from an accredited medical assistant program or completion of an approved certified medical assistant training program preferred.
• Licensure N/A.
• Certifications Medical Assisting Certificate preferred, BLS.
• Linguistic Capabilities Knowledge of a second language preferred.
• Work Experience One year of previous experience as a medical assistant, or currently enrolled in a nursing program and have completed two cycles of clinical rotation, or equivalent experience as determined by the CNO or designee.
• Physical Skills
  • Sufficient mobility to negotiate physical plant.
  • Strength and endurance sufficient enough to perform physically for long periods of time without sitting; may include walking, lifting 25#, bending, twisting, standing, sitting, reaching, stair‑climbing and descending.
  • Physical dexterity and psychomotor skills to respond adequately and appropriately to routine and emergent patient care needs in an ambulatory setting.
  • Visual…