Hybrid Manager, Customer Success
Job in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-01-25
Listing for:
SmartBear
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
A leading software company in Somerville is looking for a Manager, Customer Success to lead a dynamic team. In this pivotal role, you will drive customer retention and manage a team of Customer Success Managers to enhance customer value. The ideal candidate will have 6-8 years of experience in customer success or a similar role, coupled with strong analytical and leadership skills.
Join us in a hybrid work environment to make a significant impact on customer outcomes and team performance.
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