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Strategic Customer Success Manager – Hybrid
Job in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-01-17
Listing for:
SmartBear Software
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading software company is seeking a Customer Success Manager in Somerville, MA. This role entails building long-term relationships with enterprise clients, driving product adoption, and collaborating with cross-functional teams. The ideal candidate will have 3-5 years of experience in customer-facing roles and strong communication skills. Smart Bear promotes a collaborative culture with career growth and flexible work options, offering an estimated annual cash compensation of $105,500 to $115,000.
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