Sous Chef

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• Support and develop our sites through effective feedback and coaching, both adhoc and through formal processes such as Business reviews, Face time and menu development.
• Coach our teams to think differently about our ways of working and make operational excellence and collaborative working the norm.
• Monitor the restaurant holiday calendar, ensuring all areas are always covered.
• Ensure all team members follow all aspects of real time rotas.
• Facilitate development of all teams through communication of training opportunities.
• Ensure all training records are up to date and refresher courses are scheduled in.
• Support with HR processes as required.
• Ensure all due diligence consistently above pass rate.
• Time keeping and appearance are exemplary.
• Communicate Selfridges standards of excellence to all the team and work to achieve world class service standards and customer experiences in our restaurants.
• Always take a hands‑on approach, maximising the time spent in the restaurant each day.
• Ensure that the restaurant operation has the required basic materials, such as agreed standard operating procedures, food and drinks bibles and allergens sheets.
• Ensure that good food technical and health and safety practice is always followed in Selfridges restaurants and that the restaurants meet store and industry standards.
• Check that new suppliers are signed up with trace all is completed and approved well in advance of any launches and in line with the Allergen matrix.
• Work with your team and Operations team to support the roll out of all menu changes in association with the menu roll out calendar ensuring all measurable points are hit.
• All new business ideas and launches are supported whether in restaurants or around the business to drive sales, raise awareness and support the business needs.
• Monitor the Fourth Hospitality system, place orders/check pending/approved orders, monitor the daily wastage and site transfers.
• Ensure that everyone is following the ordering process/guidelines correctly.
• Monitor real time rotas with restaurant managers.
• Daily and weekly sales (Magic
  9).
• Period end analysis of our businesses, working with your manager and Operations team.
• Recognise achievements and reach out and learn from others.
• Provide inspirational leadership for the team, setting clear direction and providing feedback and support to enable great performance.
• Ensure your team (Chef) have regular team meetings and face time.

• In depth knowledge and a passion for food & restaurants with the ability to thrive in a fast paced and best in class organisation.
• Highly driven, possess exceptional communication skills.
• Ability to influence and inspire teams across multiple sites.
• Ability to create strong relationships across a multitude of departments understanding the importance of inter‑departmental support to succeed in our goals.
• Able to collaborate with all areas of the business e.g. taking part in cross store / functional meetings / projects as appropriate.

• Flexible working options to benefit you, your family and your wellbeing that can include part‑time, flexi‑time, job sharing or hybrid working.
• Generous annual leave that increases with length of service.
• Up to five paid volunteering days – from beach cleans to co‑ordinating food and clothing donations.
• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies.
• Defined pension contribution scheme.
• Generous bonus and/or commission scheme.
• Enviable team member discount including sale previews and double discount days.
• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment.
• Subsidised gym memberships.
• A sustainable car salary sacrifice scheme (subject to eligibility criteria).
• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D, E & I and sustainability, to the WellBeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members.
• Workplace…