Event Sales Coordinator House

Somerset House offers 12 blank‑canvas event spaces, including indoor and outdoor spaces, suitable for staging events of all styles and sizes – ranging in capacity from 10 to 3,000. The Venue Hire team is responsible for managing all commercial hires at Somerset House, from drinks receptions and Christmas parties to fashion shows and film sets.

We are looking for an enthusiastic individual with strong organisational and coordination skills, exceptional attention to detail, and a desire to begin their career in the events industry. The successful candidate will be a quick learner who thrives in a fast‑paced, commercially driven environment, is highly motivated and commercially aware, and can work effectively both independently and as part of a collaborative team.

What we are looking for:

EVENT SALES

Act as the first point of contact for all initial event enquiries, professionally managing a high volume of enquiries via email and telephone in a timely and efficient manner.

Think creatively to maximise opportunities by thinking outside the box to accommodate different types of events, when responding to enquiries.

Always deliver an excellent level of customer service.

Qualify initial event enquiries before handing over to the Event Sales Managers to conduct site visits.

Ensuring a smooth handover for clients, and supporting the department where needed.

Build a strong rapport with key agencies and accredited suppliers, as part of the enquiry process.

Where necessary, support the Sales team by taking site visits.

Support the Sales team in securing business, whilst respecting and adhering to the limitations of a Grade‑I listed venue.

Ensure post‑event follow‑up with all relevant parties to maximise future opportunities and to encourage repeat business.

Work closely with other departments to ensure effective diary management and to maximise sales opportunities through effective space planning.

Maintain and ensure all sales documentation and templates (including packages, proposals, venue information and external website listings) are accurate and up to date.

Where required, support the Sales team with administrative tasks associated with sales trade shows and cultivation events, including follow‑up sales emails.

ADMINISTRATION

Overall responsibility for administration within the Sales team. This includes security deposit refunds, invoice requests, managing supplier commissions and any relevant purchase orders.

Proactively liaise with clients and suppliers to ensure all paperwork is in place for sold events and that payments are received on schedule.

Work closely with the Finance department to manage and minimise debtors.

Ensure the event and venue management systems are updated for all events, generating reports from the system as required from the Head of Commercial Sales for analysis.

Maintain and implement tracker documents and spreadsheets as required.

Prepare and share weekly sales reports.

Prepare and share monthly enquiry and commission reports with the Head of Commercial Sales.

Coordinate all administrative tasks related to the Venue Hire accredited supplier tenders, including handling email correspondence, tracking applications, and providing support for any related tasks as required.

Manage and maintain the venue hire section of the Somerset House website, ensuring content is accurate, up‑to‑date, and aligned with brand standards.

Provide comprehensive administrative support for venue hire marketing activities, including creating and distributing newsletters, coordinating promotional materials, and managing the booking and scheduling of photographers and videographers to capture event content.

Maintain and update client databases, ensuring accuracy, completeness, and compliance with data protection standards.

Ensure that all audit and systems‑based requirements for events are undertaken both accurately and in a timely manner.

Support the team by conducting regular industry research where required.

Minute both team and wider departmental meetings.

OTHER

When required, organise, plan and deliver internal events, working with departments across the Trust. This will range from small cultivation events to exhibition…