Key Account Manager

Overview

Key Account Manager – Job Description. Join the team behind iconic brands like Hakle®, Huggies®, Kleenex®. At Kimberly-Clark, it’s about innovation, growth, and making a real impact. You’ll build and manage a portfolio of brands and help deliver better care for billions of people. It starts with you.

Role:
Key Account Manager for Switzerland. You will be the link between Kimberly-Clark and key accounts in the country for our Consumer business. You will drive strategic development of key national customers to generate sustainable and profitable growth, define and implement sales development activities aligned with overall strategy, profitability, and local market conditions. You will build trusting customer relationships, leverage category management, and develop joint business plans to identify growth opportunities.

This role reports to the Swiss Commercial Leader and is an individual contributor.

Location:

hybrid model (remote / customer visits / 1 day per week at Solothurn Office) for candidates based in Switzerland.

You will focus on winning with consumers and the market, while placing safety, mutual respect, and human dignity at the center.

• Drive strategic development and growth of key national customers through regular visits and corrective actions when targets deviate.
• Own P&L, Net Revenue Realization (NRR) and Gross Profit (GP) per key account.
• Prepare, implement, and follow up on price and condition negotiations, including annual agreements.
• Develop and maintain 1–3-year Joint Business Plans defining marketing priorities, trade investments and brand growth potential.
• Monitor market trends, assess risks and opportunities, and identify new potential for continuous profitable growth.
• Utilize market insights (Distribution, Pricing, Shelving, Merchandising (DPSM), household penetration, consumer metrics) and trend analysis to drive business development.
• Manage monthly forecasting, trade investments, and Net sales Value (NSV) planning in collaboration with finance, Revenue Growth Management (RGM), marketing and category management.
• Conduct monthly DPSM/Revenue Growth Management assessments to align priorities and action plans.

• Several years of professional experience in key account management within Fast Moving Consumer Goods (FMCG).
• Analytical and strategic mindset with solid understanding of revenue and financial metrics.
• Strong collaboration and communication skills with internal and external partners.
• Fluent in Swiss-German and English, spoken and written.

• Familiarity with DPSM metrics and SAP systems.
• Advanced MS Office skills (Excel and PowerPoint).
• Degree in business administration or related field.

Total Benefits

We believe our employees are our greatest asset and are committed to providing resources for success. In Switzerland we offer an attractive benefits package to support well-being, development and work–life balance, including a company car, laptop, mobile phone, participation in the AXA pension scheme, discounted Reka pay, and Hakle® products quarterly. We cover fitness contributions, annual flu vaccinations, and regular eye tests.

100% sick pay for up to 180 days. At the Solothurn office you’ll find complimentary water and coffee. Up to five days of optional unpaid leave per year, a birthday half-day, and service anniversary rewards are also offered.

This role will be part of Kimberly-Clark's International Family Care and Professional (IFP) business—an organization rooted in purpose and innovation. As Kimberly-Clark forms a strategic partnership with Suzano to create a world-class international tissue and professional products company, this role is proposed to transfer to the new venture once the transaction closes (anticipated mid-2026), subject to consultation and applicable legal requirements.

This is a rare opportunity to help shape a new global leader backed by two industry powerhouses. You’ll be part of a high-potential business that combines Kimberly-Clark’s iconic brands and commercial excellence with Suzano’s industrial and sustainability leadership.

We believe…