Quality Manager

Overview

Sensical Inc. is a successful custom manufacturing company specializing in custom materials and automotive services. We are ISO 9001:2015 certified and committed to delivering high-quality, precision-engineered solutions to our clients while maintaining operational excellence.

We are seeking an experienced Quality Manager to lead and manage our Quality Department, ensuring that all products meet or exceed customer expectations and regulatory requirements.

Position Summary
:
The Quality Manager is responsible for overseeing all aspects of Sensical Inc.’s Quality Management System (QMS) in compliance with ISO 9001:2015 standards. This role includes managing the Quality Department, implementing quality control processes, leading continuous improvement initiatives, and ensuring strict adherence to customer and industry standards. The Quality Manager will work cross-functionally with engineering, production, and supply chain teams to drive a culture of quality excellence.

• Quality Department Leadership: Lead and manage the Quality Department, including the Quality Control Technicians.
• Quality Training & Development: Provide training, mentorship, and professional development to the quality team to enhance skills and ensure best practices.
• Resource Management: Allocate resources and assign responsibilities to support production, engineering, and customer requirements.
• Continuous Improvement: Promote a culture of continuous improvement and accountability within the department and across the company to ensure quality excellence at every level.
• Cross-Functional Collaboration: Work collaboratively with production, engineering, and supply chain teams to proactively and reactively resolve issues.

• QMS & Regulatory Adherence: Maintain and enhance ISO 9001:2015 Quality Management System (QMS), ensuring compliance with all regulatory and customer requirements.
• Audits & Corrective Actions: Oversee internal, supplier, and customer audits, ensuring corrective actions are implemented and documented.
• Quality Processes: Develop, implement, and monitor inspection, testing, and validation processes for incoming materials, in-process production, and finished products.
• Non-Conformance & CAPA: Lead non-conformance investigations, implement corrective and preventive actions (CAPA), and drive root cause analysis (RCA) processes.
• Documentation: Maintain and manage all quality documentation, procedures, and records to meet industry and regulatory standards.

• Lean & Six Sigma: Drive Lean Manufacturing and Six Sigma initiatives to improve quality performance, reduce defects, and enhance operational efficiency.
• Quality Tools: Utilize SPC (Statistical Process Control), FMEA (Failure Modes and Effects Analysis), PPAP (Production Part Approval Process), and APQP (Advanced Product Quality Planning) tools to monitor and improve manufacturing quality.
• DFM & Process Improvement: Collaborate with engineering and production teams to ensure design for manufacturability (DFM) and implement process improvements.
• KPIs: Develop KPIs (Key Performance Indicators) to measure quality performance and drive continuous improvement initiatives.

• Customer Quality Contact: Serve as the primary point of contact for customer quality issues, ensuring timely responses and resolutions.
• Supplier Quality: Work closely with suppliers to improve incoming material quality and establish supplier quality management processes.
• Documentation: Maintain on-time completion of customer required documentation.
• Audits & Portals: Conduct supplier quality audits to ensure adherence to Sensical Inc.'s quality standards and utilize customer portals to communicate quality performance, track issues, and drive quality improvements in alignment with customer expectations.

• Bachelor’s degree in Engineering, Quality Management, Manufacturing, or a related field.
• 5+ years of experience in a quality management role within a manufacturing environment (preferably custom manufacturing or automotive services).
• ISO 9001:2015 experience required;…