Technical Support Specialist

Technology Support Professional

We're looking to add a Technology Support Professional to our growing team.

• Provide world‑class service to our customers via phone, email, and chat for hardware and software products.
• Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and database.
• Work from our headquarters in Solon.
• Special projects related to product support.

• Experience in a technical support or IT management role.
• A "whatever it takes" attitude about customer service.
• The desire to work someplace special, with talented and motivated colleagues.
• Experience with cloud management or Microsoft Azure.

We're a small company where you can really make a difference.

• Advancement opportunity.
• Unsurpassed medical, dental, and vision coverage.
• 401(k) program with match.

Why is the average employee tenure at Guard1 over ten years? It's because we give our team a great place to work, a great group of colleagues to work with, and a great product that they can believe in.

We believe in taking care of our customers, taking care of our employees, and earning a profit – in that order – and in giving our team members the trust and resources they need to succeed. One way we take care of our people is a great benefit program, with healthcare, dental, vision, disability, and 401(k) with match.

We are the leader in our industry and we are investing in growth. We are a small passionate company, where everyone makes a difference, every day. This is an opportunity for an exceptional individual to join our team. If you have the superior talent and skills we're looking for, we want to speak with you!

• Associate

• Full‑time

• Information Technology
• Technology, Information and Media

Apply BELOW