Accounts Receivable and Customer Support

Accounts Receivable and Customer Support

About us
:
The Company is an importer and wholesale distributor of wines and beers. We service restaurants, beverage stores, grocery stores and many others throughout Ohio from three locations:
Solon, Columbus, West Chester. Our Warehouse staff has established an industry leading level of accuracy.

Type of Work
:
Full time

Categor
y:
Office

Location
:
Solon, OH

Title
:
Accounts Receivable and Customer Support

Reports to
:
Office Manager

Shift
:
Monday through Friday, approximately 9AM to 5PM

The Accounts Receivable & Customer Support Specialist plays a key role in ensuring accurate financial transactions and providing outstanding customer service. This position combines administrative and accounting responsibilities with direct customer interaction, supporting both internal teams and external customers.

• Answer incoming phone calls promptly and assist the caller.
• Take sales orders over the phone, through email, and in person.
• Greet visitors and direct as needed.
• Perform data entry within our ERP system as well as Word and Excel.
• Help Sales Staff and Customers with processing orders, forms, inquiries, and problem solving.
• Daily delivery route documentation, reconciliation, and archiving.
• Collect payment from drivers, sales reps, and co-workers.
• Credit processing and reporting.
• Invoice reconciliation – EFT, check processing, and bank deposits.

• Friendly and professional approach toward all.
• Attention to detail and ability to perform repetitive tasks
• Accurate and proficient computer skills. Proficiency in Microsoft Office Suite:
  Word, Excel, and Outlook.
• Aptitude to learn new skills and acquire wine knowledge.
• Prompt, courteous, and efficient behavior with a strong work ethic.

• Entry level

• Full-time

• Accounting/Auditing and Finance
• Wholesale