Customer Service Assistant

We are looking for Customer Service Assistants! Heart of England Cooperative Society are looking for a Customer Service Assistant to join our growing team in our Balsall Common convenience food store on a permanent, part‑time contract for 16 hours per week.

As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile.

At Heart of England Cooperative Society, we are a family who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.

We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.

Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.

At the Society, we offer a competitive salary of £12.31 per hour and generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager.

The opportunities are endless!