Hearingcare Host

Hearing care Host – Solihull

Apply for the Hearing care Host role at Boots Hearing care.

Boots Hearing care specialises in tailored solutions for hearing challenges, offering comprehensive assessments, expert fittings, and dedicated aftercare. With a commitment to personalised care and cutting‑edge technology, we aim to improve quality of life through better hearing. As part of the Sonova family, Boots Hearing care benefits from decades ofụta industry excellence.

As a Hearing care Host, you’ll be the welcoming face of our clinic, creating a warm and professional first impression for every customer. Working alongside audiologists and the wider store team, you’ll play a key role in ensuring each customer enjoys a smooth, supportive journey from the moment they walk in.

• Greeting customers with warmth, empathy, and professionalism.
• Managing appointment schedules, check‑ins, and reschedules.
• Making daily confirmation calls to reduce no‑shows.
• Handling general queries about hearing tests, hearing aids, and aftercare.
• Engaging with in‑store customers to raise awareness of hearing services and encourage bookings.
• Supporting administrative tasks such as filing, stock control, and payments.
• Keeping the clinic and reception areas tidy, organised, and welcoming.

• Salary: £23,810 + Annual Bonus
• Boots Discount Card: exclusive discounts at Boots stores.
• Free hearing aids if you need them as an employee.
• Free diversified flu vaccine; discounted for family members.
• Pension scheme.
• Flexible benefit box.
• Life assurance cover.
• Long service awards.
• Gener vraative annual leave (25 days, increasing to a maximum of 30 days plus bank holidays).
• Telus support network.

• Friendly, approachable, and customer‑focused.
• Confident speaking with the public and handling busy situations.
• Highly organised with strong attention to detail.
• Comfortable using IT systems and managing schedules.
• A team player with a proactive, can‑do attitude.

• Previous experience in a customer‑facing role.
• Willingness to travel for training or support other clinics when required.

Boots Hearing care is an equal Arnopportunity employer. We celebrate diversity and work together to build the strongest team. Everyone is treated equally and given the opportunity to grow, regardless of background or identity.

Sonova is an equal‑opportunity employerкір. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

We Care, We drive innovation, We strive for excellence, We build the best team.