Operations Administrator

Location: Shirley

Operations Administrator

Temporary Role

Full-Time / Monday-Friday / Salary £12.85 p/h

Our client is hiring an Operations Administrator to provide support to their existing team. The role requires someone with aptitude to work with new systems and a strong concentration to ensure attention to detail. You will provide administrative and organisational support to ensure the smooth and efficient daily department operations.

Key Responsibilities

• Provide clerical support to the Head of Service and other operational functions, including, but not limited to, email monitoring and response to customer queries and answering overflow telephone calls.

• Managing and updating customers details on to the Order Management System

• Managing and raising new orders on to the Order Management System

• Responsible for supporting the planning and scheduling of the engineer schedule

• Assisting Head of Service in updating programme of works

• Logistics bookings via contractor delivery management system

• Coordinating with Supervisors and Engineers for site specific requirements

• Data entry and collation of department figures

• Providing ad hoc administrative support to Management where required

• Ensuring a positive customer experience

Qualifications & Experience

• Administrative and data entry experience.

• Experience working with in a customer focussed environment

• Competent IT (Word, Excel and Outlook)

• Keen attention to detail and accuracy.

• A motivated individual who is able to learn tasks quickly and work as part of a               team.

• Good communication and relationship skills

• Good organisation skills to meet challenging daily and weekly deadlines.

• Ability to handle change in a fast-paced environment

If your a skilled administrator with data entry experience looking for an exciting opportunity please get in touch