General Manager

Overview

When you join Victra, Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience by coaching your team to give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. We provide paid training to equip you to embrace and own your store. You will develop your Assistant General Manager and help them learn what it means to lead  you thrive in a competitive atmosphere while having fun with your team and love helping others grow to their full potential and deliver results, Victra is the place for you.

Apply today!

We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
.

• You will have a high level of accountability for all retail store functions and for communicating and implementing the company vision through directing the day-to-day activities of the entire store staff.
• You will be driving for high-performance results within a fast-paced, demanding solutions sales environment and focusing on optimizing customer and employee experience.
• You will act as a mentor for your Assistant General Manager and complete trainings and attend weekly sales leadership calls.
• You will drive our business forward by motivating your team to do their best in every guest interaction.
• Building, developing, and mentoring your sales team.
• Working through teams to teach, coach and follow our sales process with Every Guest Every Time.
• Attracting and retaining top caliber employees.
• Brand advocate for Victra.
• Providing ongoing sales training and support to exceed sales, retention, quality, and service objectives.
• Engaging in sales strategy development to ensure products and services are effectively showcased throughout the store.
• Ensuring store employees meet and/or exceed defined monthly success measurements and complete trainings on time and fully.
• Developing and implementing sales tools and initiatives.
• Maintaining the store's performance by running retail inventory compliance.
• Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports.
• Thinking of innovative ways to drive traffic in stores and capitalize on the existing customer base.
• Owning store success and taking ownership for store employees’ work-related needs, store leadership, staffing and scheduling, labor controls, marketing, loss prevention and all other store functions.
• Owning all guest escalations and providing timely resolution.
• Clearly communicating company objectives and priorities to team members and providing timely follow up.
• Staying up to date with new sales promotions and ensuring guests are provided with a complete solution to meet current and future needs.

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Diversity, Equity, & Inclusion Employee Resource Groups
• Frequent Contests
• Career Advancement Opportunities
• A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.

From a fun work environment to an inclusive culture, to amazing benefits, VNation is all about being part of a team that invests in you.  to learn more!

Compensation
Pay will include a base rate of $19.00/hour with uncapped earning potential through commission.

You Thrive In a sales environment; you enjoy sharing energy with a team you can develop and motivate. You set high goals and know how to motivate others to achieve them. You are open to new ideas, relate well to diverse people, and are attuned to others’ needs to ensure they can perform at their best. You know you’ve succeeded when your team is delivering.

• 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
• Management experience in a commissions-based sales environment
• Proven track record of achieving challenging team and individual sales goals
• Balanced multiple opposing…