Receptionist, Healthcare

Overview

At H&R Block, we believe in the power of people helping people. Our Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture where everyone feels like they belong. We have committed to a long‑term strategy known as Block Next that focuses on innovation, client experience, and sustainable growth.

You will focus on how to wow clients now and in the future. Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Previous experience in a customer service environment.
• Experience working in a fast‑paced environment.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Computer proficiency with Microsoft Office.

At H&R Block, we invest in our people by committing to their total well‑being. Our benefit offerings can help associates plan for their unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

$11.00 – $27.00 per hour. Qualified candidates may participate in additional incentive and short‑term incentive plans.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, expression, or veteran status.