Retail Key Holder-Presidential MARKET

Retail Key Holder-PRESIDENTIAL MARKET

Bath & Body Works – a leading fragrance retailer committed to creating a culture of belonging and delivering exceptional customer experiences.

As a Key Holder, you will support the execution of sales plans, lead daily store operations, and ensure a high‑energy, welcoming environment for both customers and associates.

• Act as manager on duty, addressing customer experience, vendor relationships, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead exceptional in‑store customer experiences through selling behaviors rooted in our Values and elevated product knowledge.
• Display knowledge of product, company policies, and store strategies.
• Set direction and goals for the day/shift when associates arrive.
• Perform opening and closing routines, including bank deposits, receipt of shipment, and interpreting company directives.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement at the sales floor and checkout.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• Maintain a safe, clean, and engaging environment by adhering to all safety standards.
• Maintain our values, policies, and procedures.

• Thrives in a customer‑first retail environment.
• Ability to foster a customer‑focused selling culture.
• Demonstrated sales, customer experience, and operational results in a fast‑paced environment.
• Effective communication skills, openness to feedback, and agility.
• Ability to provide in‑the‑moment coaching to associates.
• Ability to de‑escalate store and customer situations effectively.
• Must be available to work peak days and times, including evenings, weekends, and holidays.

• Competitive, performance‑based compensation and bonus incentive programs.
• Limited Medical Benefit Plans with national PPO network, prescription, and telemedicine coverage.
• Dental coverage and vision coverage.
• Unlimited access to  for short‑term and ongoing care.
• No‑cost mental health and wellbeing support through the Employee Assistance Program.
• Daily Pay for on‑demand access to earned wages.
• 40% merchandise discount and free Bath & Body Works products.
• Additional benefits may vary by location.

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status. We comply with all nondiscriminatory employment practices and provide reasonable accommodations for associates and applicants with disabilities. Our management team is dedicated to ensuring this policy is fulfilled throughout recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities, and general treatment during employment.

Application window will close when all vacancies are filled.