Bojangles General Manager; Gerente General - Smyrna, TN

Bojangles General Manager (Gerente General) – Smyrna, TN – 1590 Lee Victory Pkwy, Smyrna, TN 37167, USA

Compensation: $57,000.00 - $70,000.00/year

General Managers lead their teams in delivering exceptional Southern Hospitality, driving traffic, sales, and profitability while maintaining a customer‑centric culture. They ensure outstanding guest and employee experiences.

• Actively seek growth opportunities or assignments for development.
• Communicates effectively and timely with all guests (internal and external).
• Takes an active role with all new team members.
• Subject‑matter expert and adheres to all systems and processes.
• Effectively demonstrates our Cultural Principles in every interaction.

• Adheres to all systems and processes (including BoFood and BoLabor).
• Upholds standards and takes corrective action when standards are not met.
• Empowers team members to maintain WOW guest service with every interaction.
• Reduces R&M through proper manager walks, process execution, and timely escalation of opportunities.
• Engages and fosters external community relationships to include recruitment and sales growth (e.g., digital platforms and catering).

• Increases same‑store growth through sales and guest counts.
• Understands restaurant P&L results.
• Recognizes how quality, service, and cleanliness impact sales.
• Actively participates in inventory management.
• Upholds all safety and security standards.
• Engages in all LTO life cycle, including training and POP by deadlines.

• A minimum of 3 years’ management experience.
• 18 years or older.
• English reading, writing, and speaking proficiency.
• Valid driver’s license and reliable transportation.
• Available to work any shift, 7 days a week, with a 50‑hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior Microsoft Office experience.
• Prior cash handling and bank deposit experience.
• Ability to multi‑task and lead teams in a fast‑paced environment.
• Ability to bend, stand, kneel frequently while lifting 25+ lbs.

• Weekly pay and monthly bonus program.
• Free unlimited telemedicine and virtual mental health programs.
• Low‑cost health insurance, dental and vision plans (including orthodontics).
• Paid vacation time.
• Free meals.
• Leadership and career development opportunities.

People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and affirmative action employer.