Library Associate

Motlow State Community College is accepting applications for the following position:

Position number: B99786

Salary: $33,312 to $36,312

Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties. We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts.

Motlow positions are contingent upon funding availability and budget approval.

The Library Associate 3 is a major provider of the library’s customer, circulation, and reference services and gives computer assistance and one‑on‑one instruction to library patrons as needed. May also be assigned duties in library technical services and digital resources, including, but not limited to: cataloging, classification, and processing of physical collection items; acquisition, cataloging, and maintenance of digital collection items.

Bachelor’s Degree earned from an accredited institution and at least one-year customer service experience. Experience in increasingly responsible office work involving application of testing principles and use of technology in support of library services may be substituted for the required post-secondary education on a year for year basis.

Bachelor’s Degree earned from an accredited institution and three years library employment experience.

• Provide supervision, mentorship, and guidance to Library Associates I and II, as well as student workers, ensuring the delivery of exemplary service to students, faculty, and community users.
• Offer expert guidance and instruction to library patrons on how to access and acquire both physical and digital information through the library's catalog.
• Manage and improve all aspects of circulation services, guaranteeing a seamless and efficient borrowing experience for library users.
• Facilitate the use of library materials, computer databases, and library equipment, providing comprehensive support and assistance.
• Monitor and facilitate use of study rooms.

• Oversee and maintain records of daily library statistics and gate counts, leveraging this data to enhance library services and resources.
• Collaborate in collecting and reporting library statistics data on a daily basis.
• Administer Motlow IDs as required for students, faculty, staff, and community users.
• Manage the creation and maintenance of digital subject guides to enhance research and information access for library users.
• Take charge of troubleshooting library equipment by coordinating maintenance and service requests, monitoring inventory of supplies, and ordering essential items as needed.
• Ensure clear and accurate signage related to library hours and closings.
• Provide professional and courteous responses when handling the library phone, students, faculty, staff, and community users, and promptly addressing voicemail or email messages.
• Foster effective collaboration with all library areas, including distance education services, to enhance overall library offerings.
• Use Google and Microsoft Suites in addition to the Library's ILS software, databases, and catalog to facilitate access to information resources.
• Manage the movement of library materials, including lifting and carrying boxes weighing up to forty pounds and transporting book carts and equipment between buildings and rooms as required.
• Undertake travel to other campus locations as assigned or needed to facilitate library services.
• Contribute to the campus community by serving on designated committees as assigned and/or appointed.
• Assists students, faculty, and community users how to use virtual reality and other extended reality (XR) equipment and software.

• Scheduling and Proctoring Exams:
  Schedule and proctor exams for students and faculty as needed. Ensure a secure and controlled testing environment, adhering to all testing center…