Call Center Representative

Are you looking for the next step in your Customer Service career? Take the first one by applying to be a Call Center/Customer Service Representative for an outstanding employer in Smyrna. If you have a positive, professional demeanor and understand the importance of excellent customer service, this opportunity is perfect for you. The ideal candidate has at least 1 year of experience in a call center or tech support setting, and is able to stay focused in a fast‑paced work environment.

Proficiency in MS Office is required.

salary: $20 - $21 per hour

shift:
First

work hours: 8 AM – 5 PM

education:
High School

• Answer inbound calls in a fast‑paced environment
• Take customer orders; authorize product returns
• Customer service regarding warranty and pricing issues
• Provide status updates on orders and replacement parts
• Manage backorders

• Working in a smokefree environment

• Inbound Call Center (1 year of experience is required)
• Call Center Support
• CRM
• Corporate Customer Service
• Order Management
• Documentation
• Basic Computer Skills

• Years of experience: 1 year
• Experience level:
  Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary‑to‑permanent or permanent opportunities, no one works harder for you than Randstad.

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

• Experienced
• 1 year

High School