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Senior IT Help Desk Technician - Onsite, Smyrna

Job in Smyrna, Cobb County, Georgia, 30081, USA
Listing for: SMB IT Solutions
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below
An IT support company in Georgia is seeking a Senior / Level 2 Helpdesk Technician. This role involves resolving escalated support requests, delivering exceptional client experiences, and collaborating with the Service Desk Manager. Candidates should have a minimum of 3 years in Tier II support and solid knowledge of Microsoft 365. The position offers a salary range of $50,000 - $65,000 and various benefits including 401(k) matching and health insurance.

Teamwork, project assistance, and problem-solving skills are essential.
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Position Requirements
10+ Years work experience
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